“Cannot get the talkback to stop even though I selected off in accessibility”
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Hi Gene, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with the Talkback feature on your SONY unit. Please follow this link to isolate the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90j/articles/00232484 May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X90J We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! ~Earl
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