Questions & Answers

Q: QuestionTV won't connect to internet. All other devices will.

Asked 5 years ago by NotSatisfied.

Q: QuestionIs Disney automatically an app on the TV

Asked 6 years ago by iPhone.

• A:Answer I did not see any Disney channels preloaded but I went into the Apps and I can download and add either Disney Now or Disney Plus. But I do not subscribe to either of them but they both appear to be available. Just like I added the apps for History.com and FreeForm and Hallmark Now and other channel apps.

  Answered 6 years ago by GaryVerified Purchase

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Q: QuestionWhat apps come on the Sony TV

Asked 6 years ago by iPhone.

• A:Answer It comes with Youtube, Netflix and more..

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes it have ethernet with cat5 capability?

Asked 6 years ago by JP.

• A:Answer I use it with WiFi, but yes, you can connect it with Ethernet cable too.

  Answered 6 years ago by Amanda

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Q: QuestionHow to add more subscription services ( Disney Plus) to Sony - 65" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR?

Asked 6 years ago by Anonymous.

• A:Answer Yes, you can add more subscription services like Disney Plus on this TV.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill this TV stop working in 18 months like my last SONY TV?

Asked 6 years ago by Timbo.

• A:Answer Hi, Timbo! We sincerely regret what happened. For us to better assist you, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support

  Answered 6 years ago by SonyListens

  
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Q: Questionwhere is the camera on this tv?

Asked 6 years ago by Anonymous.

• A:Answer There is no camera

  Answered 6 years ago by TechjunkieVerified Purchase

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Q: QuestionWhat is the tv with built in games and cable

Asked 6 years ago by Diamond.

• A:Answer Hello, Diamond! Unfortunately, this TV model doesn't have built-in games and only an IR blaster cable is included. However, you can download supported games through the Google Play Games that was pre-installed under the App menu. Happy to help! ~Zac

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan Google Assistant change hdmi inputs hands free?

Asked 6 years ago by Timmy.

• A:Answer No, Google Assistant cannot change hdmi inputs hands free.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this auto volt (120~240 volts), that may be shipped to another country?

Asked 6 years ago by MelSF.

Q: QuestionCan MotionFlow be turned off to avoid Soap Opera Effect

Asked 6 years ago by Lar.

• A:Answer Hi Lar, Yes, The motionflow can be turned off. Here are the steps: 1. Press Home>Settings>Picture and display>picture adjustments>Advanced Settings>Motion>Motion Flow>OFF>CineMotion>OFF. Hope this helps! Regards, Sam

  Answered 2 years ago by SonyListens

  
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Q: QuestionWhat 4k dvd player is compatible to the Sony bravura 65x850

Asked 6 years ago by Danny.

• A:Answer Hi Danny, You may refer to this link for our current line of 4K players that would work with the TV (4K Ultra HD or UHD devices): https://www.sony.com/electronics/blu-ray-dvd-players/t/blu-ray-disc-players ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionThe top of screen has become darker than the rest of the screen. Approximately 6". It is not black but more like a shadow. What would cause this and can it be fixed? Tv is model# xbr 65x850f. Built 6/18

Asked 6 years ago by ADKENCO.

• A:Answer Hi Si, Yes. This microphone is fully compatible with Sony a6000. Regards, Vincent

  Answered 6 years ago by SonyListens

  
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Q: QuestionHow do I connect to the tvs bluetooth to stream from another device?

Asked 6 years ago by Al.

• A:Answer HI Al, The Bluetooth function is not designed to display or stream videos from another device. Kindly refer to this link for more information: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800g/articles/00186140 ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan you use a hand held remote instead of voice?

Asked 6 years ago by Des.

• A:Answer Hi Des, Yes, using the voice command is optional. You may refer to this link for more information: https://helpguide.sony.net/tv/fusltn1/v1/en-003/01-07-02.html ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: Questionwhat do I do to take off stand by mode

Asked 6 years ago by Anonymous.

• A:Answer Hi there, We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this post in the email. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: Questionwhat is warranty ?

Asked 6 years ago by bob.

• A:Answer Hi bob, the TV comes with a year manufacturer's warranty. Regards, Erin

  Answered 6 years ago by SonyListens

  
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Q: QuestionWhat is the Vesa on this tv?

Asked 6 years ago by Reenie.

• A:Answer Hi Reenie, Kindly refer to this link for more details (Regulation and Standards Compliance): https://docs.sony.com/release//specs/XBR65X850F_mksp.pdf ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes the TV have rook built in?

Asked 6 years ago by Gary.

• A:Answer Hi Gary, No, the TV doesn't have a built-in Roku. ~Ralph

  Answered 6 years ago by SonyListens

  
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