“When i change cannels my tv picture freezes for about 20 seconds but i still have sound on my Sony - 65" Class X750H Series LED 4K UHD Smart Android TV. slow when i change cannels also”
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Hi jwj1947, We regret to hear that you're having issues with the TV. In this case, you can isolate this issue by following the troubleshooting steps from the link below: The TV Freezes When Watching a TV Program https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00167132 Also, we recommend that you always update the TV to the latest software version. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/downloads/00017095 If you are unable to resolve your concern, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X750H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay
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