Questions & Answers

Q: QuestionWhat is the difference between the H series 65in and the F series 65 in. The H series is $999 and the F-series is the same price $999 on sale today

Asked 5 years ago by Jim.

Q: Questionhow do you use the audio output to an old school receiver that just has the RCA audio inputs?

Asked 5 years ago by jim.

• A:Answer @Jim, you can connect your audio system to the TV headphone jack using a stereo mini-plug connection. You may check out this link https://helpguide.sony.net/tv/fusltn1/v1/en-003/04-04_01.html for detailed information. Please feel free to email us at @[email protected] in any case you need more assistance. Happy to help! - Romeo

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat are the overall dimensions of the 65 inch Sony?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, Here are the overall dimensions of the XBR65X900F: 1447 × 898 × 297 mm (with stand) and 1,447 × 829 × 69 mm (without stand). -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionIs there a warranty when buying this?

Asked 5 years ago by Anonymous.

• A:Answer Hi, the TV comes with 1-year manufacturer's warranty. -Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionTV's (SonyBravia65X900F ) a year old, won't start without unplugging it first. Not everyday, but every couple of days. Any quick fix for this ?

Asked 5 years ago by MikeG52.

• A:Answer Hi MikeG52, Make sure that your TV has the latest software update. Ref: https://www.sony.com/electronics/support/lcd-tvs-android-xf90xx_x90xxf-series/xbr-65x900f/downloads/00016214 If your TV is already up to date, please follow these steps: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900f/articles/00023331 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionCould you tell me the weight (approximately for 65” Sony

Asked 5 years ago by Pat.

• A:Answer Hi Pat, The TV weighs 54 lb (24.5 kg)(without stand). With the stand, 56.2 lb (25.5 kg). ~Ralph

  Answered 5 years ago by SonyListens

  
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Q: QuestionThe dimensions of the tv. I am looking for the dimensions in inches. Thanks!

Asked 5 years ago by SuzyQ.

• A:Answer Hi, SuzyQ! Below are the approximate dimensions of this TV in inches: TV only: 57 x 32 3/4 x 2 3/4 inches TV with stand: 57 x 35 3/8 x 11 3/4 inches -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhere are the speakers and the number on the LED 900 and 950

Asked 5 years ago by Anonymous.

• A:Answer Yes it is We don’t use the speakers as have surround sound

  Answered 5 years ago by mardyVerified Purchase

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Q: QuestionWhat is the difference between a 600 series 800 series and a 900 series

Asked 5 years ago by Bill.

• A:Answer Not sure about 600. But the 800 doesnt have the local dimming. 900 has it

  Answered 5 years ago by RickiVerified Purchase

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Q: QuestionIs anyone using the remote’s built-in google assistant to control content within YouTube TV?

Asked 5 years ago by NorthStar33.

• A:Answer Hi NorthStar33, Yes, the supplied remote of this unit has a Google Assistant button. You may check the link below. (Refer to page 9): https://www.sony.com/electronics/support/res/manuals/4731/dfd4b8c2758485581a2950bbbdf23715/47319111M.pdf ~Earl

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow much does this weigh? The 65 inch Sony:

Asked 5 years ago by Anonymous.

• A:Answer Maybe around 40 lbs. not heavy to hang.

  Answered 5 years ago by mardyVerified Purchase

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Q: Questionhow wide of a tv stand do i need

Asked 5 years ago by Anonymous.

• A:Answer Mine is 60 X 16 and fits perfect. Be sure to look around the web for the best settings for your new tv.

  Answered 5 years ago by RickVerified Purchase

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Q: Questionwe are picking up this TV tonight and need to know the package dimensions.

Asked 5 years ago by Curly.

• A:Answer Hi, Curly! Here are the dimensions of the package carton: -61 1/4 x 37 5/8 x 7 5/8" (1,553 x 955 x 191 mm) (WxHxD) ~Ralph

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes it have eARC?

Asked 5 years ago by John.

• A:Answer Hi, John! Unfortunately, this unit doesn't support eARC. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan a connect box be used with this tv? If so, is it best to go his route?

Asked 5 years ago by Pinkie.

• A:Answer What kind of connect box?

  Answered 5 years ago by Jeff

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Q: QuestionWhy would a company as good as Sony be letting 50" Sony televisions be made in Mexico, in Dec. 2017 and selling them in Jan. 2018, with a guarantee for one year and be equipped with a lighting panel that they no longer make?

Asked 5 years ago by ned.

• A:Answer More than likely because of labor prices......!

  Answered 5 years ago by BigDog1Verified Purchase

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Q: QuestionI have read about this not working with some sound bars. My Digital Audio feeds into my Technics receiver and everything is controlled thru that. Will there be an issue with this TV recognizing or not working with the Technics receiver?

Asked 5 years ago by SonnyR.

• A:Answer Should work with all soundboard hdmi or fiber optic.

  Answered 5 years ago by Jeff

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Q: Questionwhat are the dimensions ?

Asked 5 years ago by Anonymous.

• A:Answer Hi, there! Here are the dimensions of this TV: TvVonly: 57 x 32 3/4 x 2 3/4 inch (1447 x 829 x 69 mm) Tv with stand: 57 x 35 3/8 x 11 3/4 inch (1447 x 898 x 297 mm) -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionI read that this TV comes with Android 7.0. Does this get upgraded to 8.0 with updates? Thank you

Asked 5 years ago by Otto.

• A:Answer Hi, Otto! Yes, this unit currently can get android 8.0 and still receiving the latest updates. ~Earl

  Answered 5 years ago by SonyListens

  
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