“I have the new Sony XBR-65x950G, when I press Netflix there is no sound going through my Yamaha RX-V765 receiver. I have to turn off the receiver and go through tv internal speakers. The tv is plugged into ARC How can I fix this?”
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Even I have this problem. All have come in after Android 9 update I guess. I don’t restart the sound bar. In tv settings I toggle between tv speakers and audio system. That resolves. But yes, waiting for a fix.
Sorry, there was a problem. Please try again later.Hi, MikeyD! We regret to hear about this. Have you tried to play another TV show or movie? Is it only happening on the Netflix app? To isolate this issue, try to access a different streaming app to see if this is only isolated to Netflix. If there is no sound on other apps, try to replace your HDMI cable or use an optical cable. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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