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Not sure if it is the same issue but I know that my spectrum DVR essentially sent a signal via HDMI that blocked ARC to audio output devices. I have no idea why, however after some reading online I found a fourm saying to remove / bend pin 13 (not positive this number is correct) on one of the male ends of the cable, so that it couldn't make contact with the cable box. I skeptically tried it with a crappy old cable and sure enough it fixed the issue. If I can find the article I will update with a link. Hope this helps, good luck!
Sorry, there was a problem. Please try again later.Hi Chukker, The codes for a universal remote are dependent with the manufacturer. We also can't guarantee that the remote will work with the soundbar. You can check with your provider regarding programming codes. ~Ralph
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