Questions & Answers

Q: Questioncan you get good apps for this tv like Google or movies anywhere?

Asked 7 years ago by dontlikethis.

• A:Answer You can only use pre-installed apps like Amazon prime, Hulu, Netflix, Youtube, Opera TV and a few more. You can`t install new apps on the main screen.

  Answered 7 years ago by ALex

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Q: QuestionWould you recommend this set for use with my PS4 pro..?

Asked 7 years ago by TigerHawx1987.

• A:Answer Yes I would recommend this for any PS, but I would say get a Xbox One X as I have and use this television, you will be drooling like I am every time I play or watch the TV or movie. I can't wait for Football season on this television. Holy Cow this is a amazing television!

  Answered 7 years ago by RPenman65

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Q: QuestionIs this TV compatible with Apple products as read somewhere it was not?

Asked 7 years ago by 242Bahamas.

• A:Answer Hi 242Bahamas, our TVs are compatible with Apple products provided that an HDMI connection is established between them. Proprietary Apple cables/adapters may be required depending on the device. Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionHowdy, how many HDMI ports are on this TV?

Asked 7 years ago by FantasyFootballGuru2018.

• A:Answer Hi FantasyFootballGuru2018, The TV has 3 HDMI ports. You may refer to this link for more information (Inputs and Outputs): https://docs.sony.com/release//SPECS/KD70X690E_mksp.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs it Android TV?

Asked 7 years ago by Jay.

• A:Answer No, this model is not an Android TV.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this Sony TV offer a guide for antenna TV?

Asked 7 years ago by PBnJ.

• A:Answer Hi PBnJ, no, our TVs do not offer channel/show guides for over the air antenna channels. Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionDo the USB ports on the side still produce power when the TV is off? I have LED strips that attach to the back for ambient lighting and with my current TV, the USB port stays ON.

Asked 7 years ago by USB.

• A:Answer I use led strips for this tv and the usb turns off when the tv is off

  Answered 7 years ago by garnettVerified Purchase

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Q: QuestionI own this TV. I'm having a problem with fuzzy screen could this be the 60 hz ? ive asked the local store about it and have turned off all the features they said to tuen off but the problem still there. TV is a month old.

Asked 7 years ago by Anonymous.

• A:Answer Look up the settings posted on rtings.com. That may help.

  Answered 7 years ago by EiknujVT

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Q: QuestionIs this TV 3D active capable?

Asked 7 years ago by anamoymous.

Q: QuestionWhat is the weight of the packed tv

Asked 7 years ago by Fd.

• A:Answer Hi Fd, The weight of this TV is approximately 61 lbs (27.7 kg). With the TV stand, it weighs 63.7lbs (28.9 kg) (approx): https://docs.sony.com/release//SPECS/KD70X690E_mksp.pdf Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes this TV respond to Alexa commands?

Asked 7 years ago by Mich.

• A:Answer No, it doesn`t.

  Answered 7 years ago by ALex

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Q: QuestionHow can I confirm my set is working on the 4K & HDR settingS?

Asked 7 years ago by Jax.

• A:Answer Only if you have a supported device like XBox Pro, PS4 or Apple 4k streaming device. These devices have build-in tests that you can run to the TV and it will tell you which features are supported (or not). Also, if you have Netflix, it will detect your 4k TV and prompt you for the plan (if you don't have it). You can do search in Netflix for "4k" and it will list those shows and you can stream it. During the stream, click on the 'Info" button and it will show the resolution.

  Answered 7 years ago by RaymondS

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Q: QuestionDoes this tv have USB and RCA cable connections?

Asked 7 years ago by FrankC.

• A:Answer 3 USB and one set of RGB/Video connections. Picture shown on webpage.

  Answered 7 years ago by GRICK55Verified Purchase

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Q: Questionis the Hulu app installed on this tv ?

Asked 7 years ago by keith.

• A:Answer Yes it does have Hulu pre-installed

  Answered 7 years ago by Swmichpizz31

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Q: Questionwhat is the best sound bar matching this tv

Asked 7 years ago by joe.

• A:Answer Hi joe, we recommend the HT-ST5000 soundbar to go with this TV. The soundbar supports the latest audio codecs like Dolby Atmos and has Bluetooth/WiFi capabilities. You may check this link for the list of our soundbars available in the market: https://www.sony.com/electronics/home-theater/t/sound-bars Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan you use a fire stick with Alexa remote with this tv?

Asked 7 years ago by Smarttvbuyer17.

• A:Answer I am using Amazon Fire TV stick and antenna for local channels with this set. Not sure about Alexa.

  Answered 7 years ago by GRICK55Verified Purchase

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Q: QuestionDO YOU GIVE VETERANS DISCOUNT?

Asked 7 years ago by DIAMOND.

• A:Answer Im sure they have a program for Veterans. Call your local store or contact corp. headquarters.

  Answered 7 years ago by KENNEKEVerified Purchase

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Q: QuestionDisappointed that the TV does not have Bluetooth for wireless headsets. Does Best Buy offer an adapter to add Bluetooth capability to this Sony TV?

Asked 7 years ago by TheMantis.

• A:Answer I bought the same TV a month ago, and had the same situation, my solution was to conect a Sony BluRay 3D Wireless Lan and Bluetooth ( from BestBuy as well ) and I use it as a " bridge" for my set of headsets.

  Answered 7 years ago by RGomez73

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Q: QuestionDo I need to purchase new/special 4K Ultra HD HDMI cables for this connection? I presently have a 55"(2011 model) TV with an HD cable box with a high speed HDMI cable. Can this one be used? Can I use all my current connection cables for the new TV?

Asked 7 years ago by JohnPatrick.

• A:Answer No need as your cable box does not offer 4K content anyways. A standard HDMI (audio/video) will work.

  Answered 7 years ago by deejdaveVerified Purchase

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