Questions & Answers

Q: QuestionUpon setting up and turning on my tv for the first time, all the text/pictures seems to be slightly out of focus. There's some small haziness, and it makes your head/eyes hurt after a while. Software updated. Settings tried. Defective?

Asked 5 years ago by Court.

• A:Answer Hi Court, This is definitely not the news that we would like to hear. To help isolate the issue, please refer to the troubleshooting steps on this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75z9f/articles/00032635 If still not resolved, please send us an email at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: ~Ralph

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat size screws are needed to attached the wall mount bracket?

Asked 5 years ago by Court.

• A:Answer Hi Court, you can use an M6 screw (8 mm - 12 mm; the length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness). ~Ralph

  Answered 5 years ago by SonyListens

  
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Q: QuestionMy table is 54" wide, will the 75" TV legs make it?

Asked 5 years ago by rc.

• A:Answer Recently purchased the 75 inch Sony Bravia 4K XBR-75Z9F. We were concerned it would not fit the 54 inch Michael Amini tv stand. During installation, the legs were inadvertently transposed to face inward instead of outward as they should be. Low and behold, the tv fits on the stand without problem and are still very sturdy. Q

  Answered 5 years ago by LadyJo

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Q: QuestionDoes this model have PIP?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, Good news! The XBR75Z9F supports the PIP feature. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow far apart are the feet on the 75 inch set?

Asked 6 years ago by RichG.

• A:Answer Hi Rich, the feet of this TV is 56.46 inches apart. Thanks, -Mark

  Answered 6 years ago by SonyListens

  
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Q: QuestionThe Sony 75" Class - LED-Z9F Master Series-2160 p - Smart-4KTV with HDR is sold out at Best Buy online. When will it be back in stock? Wanted to buy it for a new build house in a month.

Asked 5 years ago by Dianne.

Q: QuestionWhen is the 75" going to be available? I think ony one person got one and everything seemed to have halted!

Asked 7 years ago by shoman94.

• A:Answer purchased and they delivered and setup on the wall everything is working perfectly as it should. Bestbuy did everything. I think at the time was only 3 available.

  Answered 5 years ago by PETER

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Q: QuestionAfter awhile the on board wifi maintains internet connect but all the apps stop streaming. Its like it goes into sleep mode. Only way to get it working again is a hard reset. I have factory reset tv. Unplugged tv. Unplugged/reset router and cable modem

Asked 5 years ago by Nitric.

• A:Answer I had a similar issue with Netflix and I googled it and it told me to shut the app down and that fixed it. Only have had to do it once, but that fixed my issue. I can't remember exactly how to shut the app down, but if you google it it will tell you. Hope this helps.

  Answered 5 years ago by Hogfan25Verified Purchase

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Q: QuestionWill this tv stream Apple TV without a separate device like a fire stick?

Asked 5 years ago by Gd.

• A:Answer No, this TV will not be able to stream Apple TV without a separate device like a firestick.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHow is this tv different than the 950g, is it Oled?

Asked 5 years ago by Chad.

• A:Answer it is not OLED specs very similar to 950G, i would pick Z9F over 950G for 75 inch set.

  Answered 5 years ago by Ias2010

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Q: QuestionIs this a Google TV?

Asked 7 years ago by Timtamourn71.

• A:Answer Android tv , it has chrome cast built in.

  Answered 5 years ago by Ias2010

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Q: QuestionI really want to get this TV in 75 inch but my stand is only 50 inches wide, is it possible to reverse the feet ?

Asked 6 years ago by Derek.

• A:Answer No, it is not possible to reverse the feet.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionTv have eARC?

Asked 5 years ago by Brad.

• A:Answer Yes

  Answered 5 years ago by Mat417

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