“TV will not turn on. Used it last night and it worked fine. No sound no picture. I checked power and receptacle works. Tried remote and manual startup with no luck. TV is 2 months old.”
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Sorry, there was a problem. Please try again later.Hi Sparky1234, We are sorry to hear about the issue you are having. This is usually not the case for our TVs nor the experience we want you to have. Several conditions may cause a power issue that prevents your TV from turning on. Let's try to further isolate the issue by following the troubleshooting steps on the link below: https://www.sony.com/electronics/support/articles/00023331 Should you need further assistance, may we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X80J : We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Sam
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