“Our tv keeps turning on randomly and there are no timers set and all other settings have been turned off. Is it doing updates to apps or why does it do this randomly? The volume also turns up when I know I turn it down before turning it off. Help pls!”
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Hi Lisa, thank you for reaching out to us with your concern. We regret to hear you are encountering an issue with our X900H. If you haven't yet, please try following the steps provided on this link as it helps you solve your random turning ON issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00032613 We also recommend updating the software of your TV to the latest version (v6.1020) as it includes key features, applications, bug fixes, and feature improvements. For more information, please refer to the link below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads If this does not help, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Thank you so much for choosing Sony! Sincerely, Romeo Sony Social Support
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