“I recently purchased a 75” X900H and just added a Sonos Arc soundbar. After adding the sound bar the software update was installed and now I loose the sound randomly, is there a fix for this?”
Answer This Question
1-1 of 1 Answer
Hi S75X900H, We are sorry you are encountering an audio cut out issue with your TV following a firmware update. The issue you are having can be fixed by following the steps provided on the following link: Can't hear TV sound from the soundbar, home theater system, or home audio system - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00137387 However, if this does not help, please email the below information to [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X900H: We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Thank you for letting us help assist you. Sincerely, Romeo
Sorry, there was a problem. Please try again later.