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Hi David, Thanks for reaching out to us! Ambient mode configures what is displayed on the screen when the TV is not operated after a certain amount of time while displaying content other than broadcasts and videos. You can manage ambient mode settings by pressing the (Quick Settings) button on the remote control, then select [Settings] — [System] — [Ambient mode]. If you are referring about turning off the Ambient mode, unfortunately, there are no user settings to disable it completely or select when to start displaying the Ambient mode. For us to better assist you with your concern, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, Jess
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