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Questions & Answers

Page Showing 1-20 of 39 questions
  • QuestionDoes it play 4k ultra disc and dvd

    Asked by Anonymous.

    • Answer Hi there, thanks for asking! The BDPS1700U does not support playback of 4K Ultra HD (UHD) Blu-ray discs. This model is a standard Blu-ray player, which means: It can play standard Blu-ray discs, regular DVDs, and CDs. It does not support the newer Ultra HD Blu-ray (4K UHD) disc format, which requires a specific UHD-compatible drive and decoding hardware. Some Sony models in higher series (like the BDP-S6500 and BDP-S6700) can upscale standard Blu-ray and DVD content to near-4K resolution when connected to a 4K TV, but they also do not support actual 4K UHD disc playback. The BDP-S1700U is designed to play DVDs and Blu-ray discs; however, it will not recognize or play 4K Ultra HD discs. This model is capable of upscaling standard definition DVDs to near HD resolution and can play Blu-ray movies in Full High Definition quality. If 4K playback is a requirement for you, you might consider the following models: - UBP-X700 - UBP-X800 - UBP-X800M2 - UBP-X1000ES These models are equipped to play UHD Blu-ray discs and output native 4K video. It is important to note that earlier models, such as the BDPS6700, are labeled as "4K upscaling models" and cannot play UHD discs, similar to the BDPS1700U, which can upscale to HD but does not support 4K playback. We hope you find this information helpful. If you require further assistance, please feel free to email us at [email protected], providing the following information: - Name - Username - Model Number - Description of the Issue - Telephone Number We appreciate your interest in Sony players! Best regards, Gus Sony Social Media Team

      Answered by SonyListens

  • QuestionDoes this unit have Fast forward, Reverse, Pause and slow motion features?

    Asked by BZ.

    • Answer Thank you for contacting Sony, BZ. Yes, the BDP-S1700/U does support all those essential playback control features for discs: Fast Forward and Reverse: Yes, these features are available and are controlled via the remote. Pause: Yes, the player allows you to pause playback. Slow Motion: Yes, slow motion playback is supported. This player is designed to give you full control over your movie and TV disc collection. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionWill this play all region dvds?

    Asked by D.

    • Answer No, this player only plays DVDs from region one.

      Answered by DeborahG

  • QuestionHow do you make it play music CDs? Does it need any cables to do that? Also is this compatible with Bluetooth?

    Asked by Elaine.

    • Answer Hi Elaine, The Sony BDPS1700U is designed to play standard music CDs; you simply load the disc into the tray just like a Blu-ray or DVD. To get the audio and video signal from the player to your TV or sound system, you must use a cable: the included HDMI cable connects the player to your TV for both picture and high-quality sound. However, please note that the BDP-S1700U does not have built-in Bluetooth for wirelessly connecting to headphones or speakers. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionDoes this DVD player work with just the hdmi cable? Or do you need to hook up the audio cable?

    Asked by Elaine.

    • Answer Hi Elaine, Yes, the Sony BDP-S1700U Blu-ray player can be used with just the HDMI cable alone. The HDMI (High-Definition Multimedia Interface) standard is designed to transmit both high-quality digital video and multi-channel digital audio through a single cable. As long as you connect the HDMI cable from the player to an HDMI input on your TV (or sound system), you do not need to connect a separate audio cable. The sound will be carried over the HDMI cable along with the picture. Thank you for considering Sony products! Regards, Dominick

      Answered by SonyListens

  • QuestionCan I use this with a "smart TV"? Do I need a special cable? If so, which one?

    Asked by Elaine.

    • Answer Thank you for contacting Sony, Elaine. We are happy to confirm that you can absolutely use the BDP-S1700/U Blu-ray player with any "Smart TV," just as you would with a standard television. The player is designed to send the video and audio signal to your TV. To connect the Blu-ray player to your TV, you will need a standard HDMI cable. The BDP-S1700/U uses the HDMI connection for the highest quality digital video and audio transfer. No special or proprietary cables are required. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionDoes this player have the capability to play audio CDs? I would like to play and listen to some music.

    Asked by BamBee.

    • Answer Hi BamBee, Thank you for your question! Yes, the Sony BDP-S1700U Blu-ray player has the capability to play and listen to audio CDs. It is fully compatible with standard audio discs and several common CD formats, including: CD-DA CD-R CD-RW Thank you for considering Sony products! Regards, Dominick

      Answered by SonyListens

  • QuestionIs the BDPS1700U able to play .dsf audio files from the USB drive?

    Asked by SpikerWL.

    • Answer Thank you for contacting Sony, SpikerWL. Yes, the BDP-S1700/U Blu-ray player is capable of playing .dsf audio files from a connected USB drive. For detailed information, you may check: https://www.sony.com/electronics/support/res/manuals/4579/f2b13b14d596d6574a73a689b5d4b0dc/45796631M.pdf We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • Questioncan you connect to my home network?

    Asked by network.

    • Answer Hello network, Thank you for your interest in Sony products! The Sony BDPS1700U Blu-ray Disc Player can be connected to your home network using a wired Ethernet connection. This enables access to online services such as internet radio and streaming movies through the BRAVIA Entertainment Network. Please note that this model does not support wireless connectivity. For detailed setup instructions, please refer to page 15 of the operating manual available here: https://www.sony.com/electronics/support/res/manuals/5043/9bf387fdef45845189a891b85b87783b/50433041M.pdf Best regards, -Fred

      Answered by SonyListens

  • QuestionDies unit have remote control?

    Asked by Anonymous.

    • Answer Yes. It includes a very nice remote control Easy to operate, and even came with batteries.

      Answered by MatthewS

  • Questiondoes it play CDs gapless

    Asked by larry.

    • Answer Hi Larry, Thank you for question! Yes, the Sony BDP-S1700U does support gapless CD playback. However, to ensure a consistently smooth performance without interruptions between tracks, it's essential that the CDs you play are in good condition. This means they should be clean, free of dirt, fingerprints, deep scratches, or other damage. Any physical flaw on the disc can cause the player to briefly hesitate or buffer while reading, which can interrupt the seamless, gapless transition between songs. We appreciate you considering Sony! Regards, Dominick

      Answered by SonyListens

  • Questiondo you sell region free dvd players ?

    Asked by Anonymous.

  • QuestionDoes this player play CDs?

    Asked by Samhain410.

    • Answer Yes

      Answered by Dehumidifier

  • QuestionWhen a DVD player is ordered, how is it shipped?

    Asked by Sandy.

    • Answer Fed Ex

      Answered by Dehumidifier

  • QuestionWill this play Double Layer DVD R/RW?

    Asked by Wolf.

    • Answer Hi Wolf, Thank you for your question! Yes, the Sony - BDPS1700U is compatible with DVD+R/+RW and DVD-R/-RW discs, including double-layer types. You'll be able to enjoy playback right out of the box! Thanks for considering Sony! Regards, Dominick

      Answered by SonyListens

  • QuestionWill this play Double Layer DVD-RW/DVD+RW?

    Asked by Wolf.

    • Answer No

      Answered by Dehumidifier

  • QuestionDoes it come with a power cord

    Asked by Cv.

    • Answer Yes

      Answered by KarenT

  • QuestionIs the remote RF and TX?

    Asked by Jeff.

    • Answer Hi Jeff, thanks for your interest in our Blu-ray Player. We can definitely assist with that! For the BDP-S1700U, the remote is a traditional IR (Infrared) type, not RF. What that means for you is that you'll need to have a clear line of sight between the remote and the Blu-ray player for it to register your button presses. You can find more information about the unit in the manual at the following link: https://www.sony.com/electronics/support/res/manuals/5043/9bf387fdef45845189a891b85b87783b/50433041M.pdf Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionWhat’s the wattage of this player

    Asked by Jed.

    • Answer Hi Jed, Thank you for choosing Sony! We appreciate your question and are here to assist you. The BDP-S1700 Blu-ray Player consumes approximately 8.5 watts when using the AC adapter. For complete specifications, including detailed power requirements, you can refer to page 33 of the official manual: https://www.sony.com/electronics/support/res/manuals/4579/f2b13b14d596d6574a73a689b5d4b0dc/45796631M.pdf Best regards, -Fred

      Answered by SonyListens

  • QuestionWhat firmware version does this product come with? Per Sony website, https://www.sony.com/electronics/support/downloads/00015912, the latest firmware version [M30.R.0527] maybe up to date on newer models.

    Asked by TBarrows.

    • Answer Hi TBarrows, You are correct! The latest firmware for the BDPS1700U model is M30.R.0527. While we can’t provide the exact firmware version a specific unit ships with, new models sold today are generally loaded with the most recent version or a version very close to it. However, we still strongly recommend that you connect the player to the internet right away and check the Software Update setting on the Home Screen menu to ensure you have the absolute latest version installed for the best performance. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens