Questions & Answers

Q: QuestionIs it possible to stream audio via Bluetooth on this soundbar?

• A:Answer Yes, you can stream audio via Bluetooth on this soundbar.

Q: QuestionHow many HDMI outputs does this soundbar have?

• A:Answer This soundbar has a total of one HDMI output.

Q: QuestionDoes this soundbar support wireless connectivity?

• A:Answer Yes, this soundbar supports wireless connectivity via Wi-Fi.

Q: QuestionCan I mount this soundbar on the wall?

• A:Answer Yes, this soundbar is wall mountable.

Q: QuestionDoes this soundbar work with Amazon Alexa?

• A:Answer Yes, this soundbar works with Amazon Alexa.

Q: QuestionDoes this soundbar support Dolby Atmos?

• A:Answer Yes, this soundbar supports Dolby Atmos.

Q: QuestionWhat are the differences between the HT-A5000 and HT-A7000? What factors should I consider when trying to choose? I planning on getting the matching Sony subwoofer and wireless speakers. I have a 2 story living room with a XBR77A9G.

Asked 4 years ago by Jane.

• A:Answer One is 5.1 while the other is a 7.1. I have both & the 5.1 is better if in a smaller room but for living room or bigger space as seems like you may have the 7.1 would be better. The 7.1 also has a nicer looking glossy top & the remote has a few more sound modes to choose from directly without going inti the menu but I found them obsolete as the main sound mode is best in my preference. I would also go for the nicer sub if in your budget & the rear speakers as they provide even more depth but all in all they are both great. I would mainly choose by the size of room going in.

  Answered 4 years ago by BoneVerified Purchase

  Helpful (10)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have an existing wired subwoofer that connects with an RCA cable. Does the Sony Soundbar have an option to connect to my wired subwoofer? I see a Center Out connection and not sure what is it for.

Asked 4 years ago by dhishi.

• A:Answer Yes you can connect a wired soundbar, I just connected my Klipsch 12 inch subwoofer. If the soundbar is on the left side of the soundbar after the HDMI inputs, You will see what appears to be an infrared and then right under that infrared there appears to be a panel but it is more of a plastic piece glued on, Just insert a thin object like the tip of a knife, and slide it underneath till you can pull it with your finger and you will be able to peel back that plastic taped panel. There you will see 3 inputs, one will say SW for Subwoofer just put in your 3.5mm jack into there and the RCA Jacks into your Subwoofer, Restart your Sound bar if is not picked up immediately and Viola you have a better base than that Expensive overpriced Sony wireless Sub at almost seven hundred dollars that only has a Low, Medium and High Option for bass Which is terrible for a Subwoofer to have.

  Answered 1 year ago by HT5000

  • 
  • 
  Helpful (10)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIs the HDMI input 2.1? Will my PS5 work at 120? or do I need the 7000?

Asked 3 years ago by MeowWoof.

• A:Answer Hi MeowWoof, Thanks for your inquiry. The HTA5000 supports HDMI 2.1 specifications with the exception of VRR and ALLM. It can pass through visual and audio content up to 4K120p / 8K. There are 2 specific features (Variable Refresh Rate and Auto-Low Latency Mode) that comes with HDMI 2.1. currently not available on Sony soundbars. You can't go wrong with the HT-A5000 soundbar. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Regards, -Ralph

  Answered 3 years ago by SonyListens

  
  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes Sony make a mounting bracket for this sound bar?

Asked 4 years ago by Ken.

• A:Answer They are included

  Answered 3 years ago by SteveVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionPurchased this along with a Sony XR 7590K and continuing to have issues with sound output. Using a Hotwire cable box. Unable to control volume with cable remote after turning system on or after changing TV inputs.

Asked 2 years ago by Frustrated.

• A:Answer Hi Frustrated, We understand your need to use your cable box remote to control the soundbar. Most of the cable company remotes don’t control audio products only TVs. You can use the Sony remote to control the cable box and as long as soundbar is connected through HDMI 3 eARC, the TV will control audio output on soundbar. -Ralph

  Answered 2 years ago by SonyListens

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I mount this soundbar to the bottom of my TV to make it look like one seamless piece or do I need to have a space between them?

Asked 3 years ago by Erik.

• A:Answer You need to have it stick out from under the tv. The upfireing speakers need clear air to bounce the sound off of your ceiling. Otherwise your missing a critical reason for buying this exact sound bar.

  Answered 3 years ago by GrimmisVerified Purchase

  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionI have a Sony Bravia XR77A80KAEP and a HT-A5000 sound bar hooked up through a HDMI eArc connection . To use the TV as center speaker do I need to hook up the RCA jack as well or will the signal go by HDMI eARC?

Asked 2 years ago by Nicolaas.

• A:Answer Hi Nicolaas, Thank you for your inquiry. When a sound bar is connected, center audio is output from both the TV and sound bar, allowing you to enjoy both impactful sound from the sound bar and natural conversations. You can output the center part of the speaker system sound from the TV by connecting the TV with the following method. 1. Connect the speaker system and TV with the HDMI cable (supplied). 2. Connect the S-CENTER SPEAKER IN jack on the TV and the S-CENTER OUT jack on the speaker system with the TV center speaker mode cable (supplied). Note: Even when connecting a sound bar with an S-CENTER OUT terminal, it must be connected to the TV with an HDMI cable like a normal sound bar. Regards, Jess

  Answered 2 years ago by SonyListens

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this Soundbar able to be mounted to a Rocketfish™ - Universal Soundbar Mounting System -Model:RF-SBM102SKU:6354301 https://www.bestbuy.com/site/rocketfish-universal-soundbar-mounting-system-black/6354301.p?skuId=6354301

Asked 4 years ago by AlAdd.

• A:Answer Not at all. The soundbar's mounting holes are too far apart for the rocketfish mounting hardware to reach. Total incompatibility

  Answered 2 years ago by Anonymous

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this sound bar be controlled by my Sony - 65" Class BRAVIA XR X90K remote? ( On ,off ,volume ) without using supplied sound bar remote

Asked 3 years ago by Shakey.

• A:Answer yes

  Answered 3 years ago by BulskiVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you plug a Sony receiver into this HT-A5000 soundbar?

Asked 4 years ago by Bubby.

• A:Answer Hi Bubby, Thanks for your inquiry. The soundbar is already designed to work on its own. Connecting it with a receiver is not supported. It is also recommended to use one audio system at a time. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Regards, -Ralph

  Answered 4 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this sound bar a good choice for a Bravia 8 77 inch tv

Asked 1 month ago by Aj.

• A:Answer Thank you for contacting Sony, Aj. The HT-A5000 is an excellent choice for your 77-inch Bravia 8. It supports Acoustic Center Sync, which allows your TV's screen to act as the center channel, making dialogue feel like it’s coming directly from the characters on screen. With its 5.1.2 channel setup and Dolby Atmos support, it provides a powerful, immersive experience that pairs perfectly with the large scale of a 77-inch OLED. For the best setup, we recommend connecting them via HDMI and S-Center cables to unlock those exclusive Bravia features. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Best regards, Gus, Sony North America Customer Support

  Answered 1 month ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, I am trying to understand the difference in sound between the 7000 and 5000 models. Is the inmersive ae feature of the 7000 the same as the sound field feature of the 5000? Also, sound wise, is one much better/different than the other?

Asked 1 year ago by Alejandro.

• A:Answer Hi Alex, Thank you for the inquiry! The main differences are as follows: HT-A5000: speaker structure is 5.1.2ch, sound mode (Standard, Sound Field), 2 HDMI ports (eARC/ARC), amplifier channel total of 9. HT-A7000 speaker structure is 7.1.2ch, sound mode (Auto Sound, Cinema, Music, Standard), 3 HDMI ports (eARC/ARC), amplifier channel total of 11. More details on our Sony support website. https://www.sony.com/electronics/support -David

  Answered 1 year ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many sets of paired headphones can i transmit sound to simultaneously?

Asked 1 year ago by rsmithers.

• A:Answer Hi rsmithers, Thank you for the inquiry! HTA5000 will only pair with one pair of headphones at a time.  Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos and DTS:X audio as well as 8K and 4K 120 video passthrough. -David

  Answered 1 year ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question