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Hi headphones, Thanks for your inquiry. Are you trying to get sound on both the soundbar and your headphones at the same time? Please check your TV's settings to switch from soundbar sound back to your headphones. Are you also using a Sony TV? We would love to know more about this. For further assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
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