“I bought this last year and it randomly wakes up and turns my tv on. I’ve replaced the HDMI and swapped the tv, still having the same issue. What is the solution?”
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Hi there, We're sorry to hear about the issue you're having. Please try to perform a factory reset If the Sound Bar still does not operate properly, reset the Sound Bar as follows. 1. Press and hold – (volume) and (power) on the Bar Speaker for more than 5 seconds. All indicators on the Bar Speaker flash 3 times, and the settings return to their initial status. 2. Disconnect the AC power cord (mains lead). 3 Connect the AC power cord (mains lead), then press power to turn on the Sound Bar. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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