“I have both the HDMI and optical digital cables connected to my Roku TV but cannot use any of my controls to work. The only controller that works is the one that came with the sound bar. This will not work unless I am closer than 3 ft away. What is wrong?”
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Hi Logan, We're sorry to hear about the issue you're having. Can you provide us with additional information about your concern? Is your Roku TV connected to your TV via HDMI and optical cable? Please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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