Questions & Answers

Name: Sony Interactive Entertainment - PlayStation Portal Remote Player - White
Brand: Sony Interactive Entertainment
SKU: 12332501
Price: 239 USD
Availability: InStock
Rating: 4.5 (6649 reviews)

Sony Interactive Entertainment - PlayStation Portal Remote Player - White

Model:: 1000041319; |
SKU:: 12332501

User rating, 4.5 out of 5 stars with 6649 reviews.

$239.00

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QuestionWhen will it restock?
Asked 2 years ago by Anonymous.
- Answer when they can stop the bots from buying up the entire stock and reselling online for 2x msrp.
  Answered 2 years ago by Jdiz
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QuestionDo you have to have the game disc in the PS5 in order to/while playing on the PlayStation Portal? Or can you play the games on the Portal as long as you have the game installed on the PS5 (without the disc inside the PS5)?
Asked 2 years ago by Beststeveman82.
- Answer digital games just have to be installed. games requiring a disc must have disc in the console.
  Answered 2 years ago by ryanb
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QuestionThe Portal needs to be connected to the same wifi network as the ps5?
Asked 2 years ago by Eduardo.
- Answer To set up and connect, yes. To play, no.
  Answered 2 years ago by EMan
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QuestionWondering how this is different than just using your phone or tablet. Tried doing the remote play but never get good connection and this is using my home WiFi. Until they fix the connectivity issues I do t see this being any different.
Asked 2 years ago by Zeus.
- Answer Sony controls both sides of the connection. The device doesn’t have any competing background connections that could degrade your experience on a phone.
  Answered 2 years ago by KyBestBuyReviews
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QuestionCan a 2nd person that’s logged in on their account on the ps5 use the portal while someone else is logged in & actively using that same ps5?
Asked 2 years ago by Mom4444.
- Answer No, this will only remotely stream the same screen that you would see if you were at the console, only 1 user.
  Answered 2 years ago by shawn
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QuestionCan I take it on the go like the switch?
Asked 2 years ago by Anonymous.
- Answer According to PlayStation, as long as you have a strong wifi signal and have remote play activated on the PS5, you can use it anywhere.
  Answered 2 years ago by Anonymous
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QuestionWill I be able to save data if I play from the Ps5 Portal, for example if I am playing a season Of any sport game... Can I save the process and when I start from my ps5 console will I keep that progress.
Asked 2 years ago by LicLuisManuel27.
- Answer You should be able to. The Portal does not save or process any actual game data locally, it streams from your PS5. Any saving or game data altering is being done on the PS5, not the Portal.
  Answered 2 years ago by RayIX
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QuestionHow can i pre-order? I'm hoping to have it delivered in mid November. Thanks
Asked 2 years ago by Anonymous.
- Answer pre order button on the product page, pay for it, you get it either pickup on release day or ships on release day.
  Answered 2 years ago by GalaxyTechReview
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QuestionA you play this with out a PlayStation. But have a play station account ?
Asked 8 months ago by Max.
- Answer You need to have a PlayStation 5 because it connects to and runs the game from the PS5 and casts the screen to the PlayStation portal. So no, you cannot play without a PlayStation.
  Answered 8 months ago by Arnold
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QuestionWhen in the world is Best Buy going to do something about the scalpers who are buying up the entire stock of the Portal? Seriously, they need to make this a pick-up only item. It said it was in-stock less than 20 minutes ago!
Asked 2 years ago by Ghost.
- Answer They will never answer this question. I literally successfully added the item to my cart only for it to disappear and say unavailable. I had to complain to customer service for them to allow me to have it shipped in 3 weeks. It's sad.
  Answered 2 years ago by Anonymous
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QuestionHow long do you think it will take to stay in stock for more than a minute? Ps5 took like a yr I think. Just wanna know when I'll be able to order 1 without any issues.
Asked 2 years ago by Jamie.
- Answer 12/28/2023 in stock
  Answered 2 years ago by Anonymous
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QuestionWhen will this be available again?
Asked 2 years ago by Debanhy.
- Answer March 24
  Answered 2 years ago by BrandonB
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QuestionDoes this come with the earbuds? On the website, PS had earbuds going with it but I don't see it here.
Asked 2 years ago by Benji366.
- Answer no not included need 3.5 MM ones or ps link wireless compatible
  Answered 2 years ago by Anonymous
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QuestionHow does the TouchPad compare to standard remote play app?
Asked 2 years ago by User420.
- Answer I've had not issues with the touchpad on the portal. Definitely better than the experience I was getting with my phone.
  Answered 2 years ago by Andrew
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QuestionCan I download games on the psp and play them wherever? And if so how much storage does the device have? One more question do you have to be in connection with the ps5 in order to play games on it?
Asked 2 years ago by REV3NENT.
- Answer You cant download any games in the Ps Portal rather only remote play
  Answered 2 years ago by Godwaitsu05
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QuestionDoes the ps5 it self have to be turned on to play this ?
Asked 2 years ago by Mikey.
- Answer It has to be on OR in rest mode and the portal will wake it up from rest mode.
  Answered 2 years ago by GalaxyTechReview
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Questiondo you need the playstation 5 to play with this?
Asked 3 months ago by goodtom998.
This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - Midnight Black
- Answer As long as you are in a region with PS+, you no longer need a PS5 to stream games. However, you do need PS+ Premium to do so.
  Answered 3 months ago by erickjm96
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QuestionI see that your PS5 needs to be in rest mode, correct? Will this work if I'm in another country connected to wifi and my ps5 in my home country in rest mode?
Asked 4 months ago by Xavi.
- Answer It needs to be in rest mode if you want to remote play from your PS5. A new update to the portal was released that allows you to stream your own games if you are a PS+ Premium subscriber.
  Answered 3 months ago by erickjm96
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QuestionWill this work with the PS5 Pro???
Asked 1 year ago by JodyB.
- Answer Yes the PlayStation Portal Is Compatible With PlayStation 5 , PlayStation Potal Works with all PlayStation 5 Series Consoles , Does not work with PlayStation 4 Models.
  Answered 1 year ago by Paul
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QuestionCan this be used as a 2nd controller for additional gamer?
Asked 1 year ago by Jak.
- Answer No it will disconnect if u turn a controller on It’s mainly just remote play
  Answered 1 year ago by JamesW
  Answer this question

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Questions & Answers

Sony Interactive Entertainment - PlayStation Portal Remote Player - White

Q: QuestionWhen will it restock?

Q: QuestionDo you have to have the game disc in the PS5 in order to/while playing on the PlayStation Portal? Or can you play the games on the Portal as long as you have the game installed on the PS5 (without the disc inside the PS5)?

Q: QuestionThe Portal needs to be connected to the same wifi network as the ps5?

Q: QuestionWondering how this is different than just using your phone or tablet. Tried doing the remote play but never get good connection and this is using my home WiFi. Until they fix the connectivity issues I do t see this being any different.

Q: QuestionCan a 2nd person that’s logged in on their account on the ps5 use the portal while someone else is logged in & actively using that same ps5?

Q: QuestionCan I take it on the go like the switch?

Q: QuestionWill I be able to save data if I play from the Ps5 Portal, for example if I am playing a season Of any sport game... Can I save the process and when I start from my ps5 console will I keep that progress.

Q: QuestionHow can i pre-order? I'm hoping to have it delivered in mid November. Thanks

Q: QuestionA you play this with out a PlayStation. But have a play station account ?

Q: QuestionWhen in the world is Best Buy going to do something about the scalpers who are buying up the entire stock of the Portal? Seriously, they need to make this a pick-up only item. It said it was in-stock less than 20 minutes ago!

Q: QuestionHow long do you think it will take to stay in stock for more than a minute? Ps5 took like a yr I think. Just wanna know when I'll be able to order 1 without any issues.

Q: QuestionWhen will this be available again?

Q: QuestionDoes this come with the earbuds? On the website, PS had earbuds going with it but I don't see it here.

Q: QuestionHow does the TouchPad compare to standard remote play app?

Q: QuestionCan I download games on the psp and play them wherever? And if so how much storage does the device have? One more question do you have to be in connection with the ps5 in order to play games on it?

Q: QuestionDoes the ps5 it self have to be turned on to play this ?

Q: Questiondo you need the playstation 5 to play with this?

Q: QuestionI see that your PS5 needs to be in rest mode, correct? Will this work if I'm in another country connected to wifi and my ps5 in my home country in rest mode?

Q: QuestionWill this work with the PS5 Pro???

Q: QuestionCan this be used as a 2nd controller for additional gamer?

QuestionWhen will it restock?

QuestionDo you have to have the game disc in the PS5 in order to/while playing on the PlayStation Portal? Or can you play the games on the Portal as long as you have the game installed on the PS5 (without the disc inside the PS5)?

QuestionThe Portal needs to be connected to the same wifi network as the ps5?

QuestionWondering how this is different than just using your phone or tablet. Tried doing the remote play but never get good connection and this is using my home WiFi. Until they fix the connectivity issues I do t see this being any different.

QuestionCan a 2nd person that’s logged in on their account on the ps5 use the portal while someone else is logged in & actively using that same ps5?

QuestionCan I take it on the go like the switch?

QuestionWill I be able to save data if I play from the Ps5 Portal, for example if I am playing a season Of any sport game... Can I save the process and when I start from my ps5 console will I keep that progress.

QuestionHow can i pre-order? I'm hoping to have it delivered in mid November. Thanks

QuestionA you play this with out a PlayStation. But have a play station account ?

QuestionWhen in the world is Best Buy going to do something about the scalpers who are buying up the entire stock of the Portal? Seriously, they need to make this a pick-up only item. It said it was in-stock less than 20 minutes ago!

QuestionHow long do you think it will take to stay in stock for more than a minute? Ps5 took like a yr I think. Just wanna know when I'll be able to order 1 without any issues.

QuestionWhen will this be available again?

QuestionDoes this come with the earbuds? On the website, PS had earbuds going with it but I don't see it here.

QuestionHow does the TouchPad compare to standard remote play app?

QuestionCan I download games on the psp and play them wherever? And if so how much storage does the device have? One more question do you have to be in connection with the ps5 in order to play games on it?

QuestionDoes the ps5 it self have to be turned on to play this ?

Questiondo you need the playstation 5 to play with this?

QuestionI see that your PS5 needs to be in rest mode, correct? Will this work if I'm in another country connected to wifi and my ps5 in my home country in rest mode?

QuestionWill this work with the PS5 Pro???

QuestionCan this be used as a 2nd controller for additional gamer?