A:AnswerThe cord is about 4 feet long. My wife and I both have extension cords that add about 8 or 10 feet long. She uses hers working in the kitchen and I sitting with my TV. I have hearing aids and this helps a lot. Also take with us and cords going South for winter in our RV.
A:AnswerI would try to bring it back to Best Buy . If under 30 days , theylll return no questions asked. Otherwise contact the manufacture. Most will stand by their product.