Questions & Answers

Q: QuestionWhat type of sound drivers do these earbuds use?

• A:Answer These earbuds are equipped with planar magnetic drivers for detailed sound reproduction.

Q: QuestionHow do these earbuds connect to my PS5?

• A:Answer The earbuds utilize PlayStation Link technology for a high-speed, low-latency connection to your console.

Q: QuestionCan I use these earbuds with my phone or tablet?

• A:Answer Yes, you can connect the earbuds to your phone or tablet via Bluetooth.

Q: QuestionDo these earbuds have a noise-canceling feature for the microphone?

• A:Answer Yes, the earbuds are equipped with AI-enhanced noise rejection technology to ensure clear communication.

Q: QuestionDo you need the USB to connect these to a PS5 or PlayStation Portal or does it connect without it?

Asked 1 year ago by TomW.

• A:Answer USB dongle is needed for PS5 (or PC). PS Portal connects wirelessly via proprietary PlayStation Link protocol.

  Answered 1 year ago by PCordVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat do I need to get to make these hook up to PS 5?

Asked 1 year ago by Attachments.

• A:Answer You don’t need to buy anything extra just like the over ear PlayStation headphones these come with a USB black little square that you plug into the back of your PlayStation or whatever you decide the older PlayStation you can plug them into the front. So the answer is it comes with a USB black square that you can plug into your PlayStation and you will have to plug the box (the headphones sit in like air pods) into the actual front of the hook ups USB-C to update them when fresh out the box.

  Answered 1 year ago by Kustesboy502Verified Purchase

  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes anybody know how to increase the bass on these? I feel these are the only things that I wish were better.

Asked 1 year ago by Soknee.

• A:Answer I don't think it's possible. I'm a PS fanboy and looking that the case and actual earbuds in match the look of my dualsense edge and case perfectly. With that being said, the chill volume gets nice and loud but definitely lacks bass as well as additional tech new earbuds in this price range have. Love em, but definitely over priced just because they're PS brand.

  Answered 1 year ago by FranklinB

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWould there be more before Christmas

Asked 1 year ago by Lisa.

• A:Answer Yes there should be. Seems like bigger shipment next wed possibly. Could be in stores this weekend talking to BBY folks.

  Answered 1 year ago by KyBestBuyReviews

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionWill the Earbuds work with PSVR2?

Asked 1 year ago by Aydan.

• A:Answer Anything Bluetooth

  Answered 1 year ago by Kustesboy502Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this one way sound or is the gamer able to use these airbuds to talk to online friends? is there something separate I would have to buy? TYIA!

Asked 1 year ago by S.

• A:Answer They do have a microphone built in.

  Answered 1 year ago by lindseybp

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWHAT IS THE RETURN POLICY ON THESE, THEY ARE AWFUL DEFINATELY NOT WORTH 200 PLUS DOLLARS

Asked 7 months ago by Sony1.

Q: QuestionWill these work on a ps4

Asked 1 year ago by J.

• A:Answer No onlyPS 5

  Answered 1 month ago by FrankPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow can I purchase headphones? I tried to pre-order them on the December six, but they would not let me pre-order them.

Asked 1 year ago by Gan.

• A:Answer You can’t.

  Answered 1 year ago by DavidsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhy do people find the concept that leaving a bad review, on an item they didn't get yet, BECAUSE of its tardiness does not hurt the company selling it, nor get their item faster?.....

Asked 1 year ago by ApolloAzrael.

• A:Answer I bought them and still use them. I wish I didn’t have to use them and I will probably return them for headphones. I am disappointed in the “only earbud option” for PS5. They are terrible. And NOT worth half the money for these.

  Answered 1 year ago by user636906

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill these earbuds be available to buy in store on Dec 6th?

Asked 1 year ago by ANNA.

• A:Answer No just dec.3rd. That’s the only day they will be legally allowed to sell them. Anything after that is bootleg.

  Answered 1 year ago by DavidsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I prebuy

Asked 1 year ago by Tammy.

• A:Answer No. Only if you have a special email. And even then. It’s hard.

  Answered 1 year ago by DavidsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhy are these here? They are not available anywhere else except Playstation Direct of which sold out in hours. I was looking forward to them but Sony dropped the ball again. These will be available sometime next year.

Asked 1 year ago by Anonymous.

• A:Answer Doubtful. Sony hates you.

  Answered 1 year ago by DavidsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDo these work with PSVR2?

Asked 1 year ago by Anonymous.

• A:Answer Yes.

  Answered 1 year ago by DavidsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill these earbuds (with the adapter) work with a Playstation 4?

Asked 1 year ago by GMoney.

• A:Answer Obviously

  Answered 1 year ago by DavidsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)