A:AnswerSony has a manufacturer's warranty of 90 days for both parts and labor for refurbished products. For Best Buy warranty information you may check it under the specifications section of the Best Buy product page for this unit. Please see link below:
http://www.bestbuy.com/site/Sony+-+Refurbished+Walkman+8GB*+Video+MP3+Player+-+Red/7242077.p?id=1218837063247&skuId=7242077#tab=specifications
A:AnswerPlease do not attempt to turn it on. Please contact our Sony Technical Support team at 1-239-245-6374 for proper troubleshooting and service options, if ever.
A:AnswerThere are several types of refurbishment processes. You may refer to Best Buy for information on what refurbishment process the product has been through as well as what their policy/policies regarding returns are.
