A:Answer Complete waste of time. I have the same issue, the sub does not power on. I went through the process of contacting Sony at customer service. 1-800-634-8606. The lady (Karla) said that since my sub is 7 months out of warranty she could only give me their consumer repair services number. I called the number and talked to another lady (Heather). Heather said that they only repair products under warranty. Heather also said that I could send my sub to them at my expense and they would dispose of it for me. I haven't been able to find parts for this sub, or anyone that will repair the sub. At this point the sub is a brick. I have been using Samsung electronics TV, etc... I was in the process of switching over to Sony... I had purchased the Sony SA-SW3 Wireless Subwoofer, HT-A5000 soundbar, and the Sony SA-RS3S 100W Wireless Rear Speakers. I was planning to purchase the Sony OLED 55 inch BRAVIA XR A80L TV. I will definitely have to rethink the idea of moving over from Samsung to sony.
