Questions & Answers

Q: QuestionI want to hook up my projector to this speaker. Would an AUX to USB-C cable allow me to play the sound through this speaker?

Asked 4 years ago by DJ.

• A:Answer Hi DJ, thank you so much for your question. Unfortunately, no. The SRSXB33 is a Bluetooth-only speaker. The USB Type-C port of this speaker is for charging use only. You might consider getting our XB43 which features Aux in (3.5 mm) port. I hope this helps! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: Questionhow durable is the speaker, don't need anything crazy tough. deciding between this and JBL charge 5.

Asked 4 years ago by OklahomaKid.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi Jonny, thank you so much for your inquiry. Although we cannot compare the subjective experience of durability between the two brands, we can guarantee you that our XB33 will provide you excellent experience as it is built to last with an IP67 waterproof, rustproof, dustproof, and shockproof design so you can take it places you could never go. It also has better battery life- up to 24 hours so your fun can last longer. You can also take further control over your favorite music with the Sony | Music Center app. I hope this helps! Thanks! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan this connect to an Amazon dot through Bluetooth to make a group?

Asked 5 years ago by MoWar.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi MoWar, Thank you so much for your inquiry. Yes, the XB33 supports the following Bluetooth profiles for Amazon Echo Dot Bluetooth pairing. Advanced Audio Distribution Profile (A2DP) Audio/Video Remote Control Profile (AVRCP) You will need to connect it through the Alexa app on your phone. The speaker will then play the audio for the Dot. I hope this helps! Sincerely, Romeo

  Answered 5 years ago by SonyListens

  
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Q: QuestionI dont have a radio in my classic car. I have an iPhone 13 -pro. I want to play my playlist while driving and have tunes on...would this be a good recommendation [ I do not want to install a radio] Wou;d this fit my needs? thanks

Asked 3 years ago by Harry.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi Harry, Thanks for reaching out! Absolutely, yes. The XB33 is compatible with iPhone 13 Pro and will perfectly suits your needs. The SRS-XB33 features X-Balanced Speaker Unit which achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. Additionally, this speaker has a Stereo Pair function which allows you to connect another SRS-XB33 for more powerful sound. One speaker plays the sound on the right channel (right side), while the other speaker plays the sound on the left channel (left side) for stereo playback between the speakers. If you want more sound, then we can recommend you the SRS-XB43. This speaker has a 2-way speaker system. This combines a rectangular woofer for low to mid-range frequencies with a dedicated tweeter for the higher range frequencies (per side/channel). The result is exceptional vocal clarity. To know more about our XB33 and XB43, check out the following links: XB33 - https://electronics.sony.com/audio/speakers/wireless-speakers/p/srsxb33-bz XB43 - https://electronics.sony.com/audio/speakers/wireless-speakers/p/srsxb43-bz Hope this helps, and thanks again for considering Sony! - Romeo

  Answered 3 years ago by SonyListens

  
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Q: QuestionCan you pair two Sony SRS-XB33 speakers to play true stereo, left and right channel sound?

Asked 4 years ago by Maxsound.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer yes you can

  Answered 4 years ago by mitraVerified Purchase

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Q: QuestionCan the XRX- XB33 WORK WITH MY IPHONE I CAN'T GET IT TO CONNECT.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Pairs with IPHONE,go to bluetooth in settings It easily pairs in seconds.

  Answered 4 years ago by SonyXB33

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Q: QuestionWhat does the party function do on my Sony Bluetooth speaker. Xb33

Asked 5 years ago by David.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi David, Thank you so much for your inquiry in our XB33 EXTRA BASS™ Portable BLUETOOTH® Speaker! Party Connect function allows you to enjoy the same song in up to 100 compatible wireless speakers (SRS-XB43, SRS-XB33, SRS-XB23). With BLUETOOTH® technology and the music and lights sync-up so everyone dances to the same beat. Set a random pattern or set the lights to blink in a circle. You may find this link helpful in setting up the Party Connect function of your XB33 https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741521.html?search=party%20chain.. Should you need more assistance or information, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Thank you so much for choosing Sony! Sincerely, Romeo Sony Social Support

  Answered 5 years ago by SonyListens

  
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Q: Questioncan you charge while playing?

Asked 3 years ago by jimbo.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Yes you can charge while playing.

  Answered 3 years ago by MikeVerified Purchase

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Q: QuestionCan I use this with my Motorola One 5G ACE phone? Will it pair?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Yes you can use with any phone. It will pair with it as long as the phone has bluetooth.

  Answered 3 years ago by PapiokanakakaiVerified Purchase

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Q: QuestionIs it possible to insert a thumb drive directly into this speaker to play music?

Asked 3 years ago by Linda.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi Linda, Thank you so much for your inquiry. We are sorry, but the SRS-XB33 doesn't support USB music playback. It is a Bluetooth-only speaker. If you want to play music, you can use your smartphone and connect it to this speaker via Bluetooth connection. For Bluetooth and USB compatibility, you may check out the XG500, XP500, XP700, XB60, XB90, XB72, V71, or V13. With the USB port, you’ll be able to plug in a USB, smartphone, or tablet and play music in a range of formats including MP3. I hope you find this information to be helpful! - Romeo

  Answered 3 years ago by SonyListens

  
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Q: QuestionWill TSA allow me to bring this speaker on a domestic flight?

Asked 3 years ago by Anna.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Yes they will allow you to take speaker on flight. Did it before mulitiple times.

  Answered 3 years ago by PapiokanakakaiVerified Purchase

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Q: QuestionI need to know the size of the lithiium battery to know if I can safely carry this on an airplane and I can assure TSA agents that it falls into the right category. Can you give me that information?

Asked 4 years ago by ctwito.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer That's irrelevant if it is in your carry on baggage. I haul 25 pounds of multiple lithium ion batteries for tools regularly. You just can't put it in your checked baggage. It is a 2700 MAH (milliamp hours) battery and the limit in checked baggage is 100 WH (watt hours) and 2700 MAH converts to 324 WH (watt hours). That being said, you could have 10 of these packed in your carry on bag.

  Answered 4 years ago by Woodmeister

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Q: QuestionQuestion. I’m purchasing a Sony Bluetooth record turntable. I have a Sony Soundbar. Would this speaker connect to the turntable? Would it also connect to the Soundbar and speakers? Together or separate?

Asked 4 years ago by DoodleMom.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hello DoodleMom, Thank you so much for your question. The XB33 will work with a turntable that supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless headphones and speaker connection. If you are purchasing the PSLX310BT Turntable with BLUETOOTH® connectivity, yes, the XB33 will work with this turntable. This Turntable can be paired with multiple devices (up to 8 Bluetooth devices), but can only play music from 1 paired device at a time. If this does not help or you need more information, please email us at [email protected] with the exact model number of the turntable and your Soundbar & speakers, as well as the following details so we can best assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: Thank you so much for choosing Sony! Best regards, Romeo Sony Social Support

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan you pair more than one device at a time to this speaker?

Asked 4 years ago by Stace.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi Stace, Thank you so much for your inquiry in our XB33 EXTRA BASS™ Portable BLUETOOTH® Speaker! Great news! Yes, the XB33 features Multi-device-connection. You can connect up to 2 Bluetooth devices to the speaker at the same time. When one of the devices starts playing back while playing back music on another device, the speaker switches the output and starts outputting the sound from the newly connected device. You may find the article below helpful: https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741517.html I hope this helps! Thanks again for considering Sony! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan I connect this speaker to my Sony smart tv

Asked 4 years ago by Sony.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Light Blue

• A:Answer yes you can

  Answered 4 years ago by srsbluegooth

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Q: QuestionDoes it come with a handle and/or a strap? I know its shock-proof, But I don't need to juggle this to the beach with everything else. TIA

Asked 4 years ago by Michael.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi Pete, thanks for your question. We are sorry but, the XB33 doesn't come with a handle or a strap. It only comes with the following: • USB Type-C® cable (USB-A to USB-C® / Max. 1.5 A) • Reference guide • Operating Instructions We appreciate your input, and we will surely take note of it as we always strive for the best customer experience! Best regards, Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan this be used as a floating speaker for pools?

Asked 4 years ago by Matt.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer I won’t do that because someone will bump it in the swimming pool and it’s done. It’s water resistant or proof but still to risky.

  Answered 4 years ago by BigboyVerified Purchase

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Q: QuestionI was wondering if this device can play musice from a usb flash drive? I have a Sony XB-90 and it does, I was looking for a travel alternative which has this feature as I do take it out of wifi range so phone becomes somewhat limited.

Asked 4 years ago by Jeff.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi Jeff, thank you for inquiring about the XB33. We're sorry but the SRS-XB33 speaker does not support USB function. If you want to play music, you can use your smartphone and connect it via Bluetooth connection. Regards, Erin

  Answered 4 years ago by SonyListens

  
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Q: QuestionI lost the USB charger. Can you recommend another one that will charge this speaker? TIA

Asked 4 years ago by Anonymous.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Black

• A:Answer Hi there, we are sorry about what happened. If you are referring to the USB cable, any USB Type-C® cable (compliant with the USB standard) that supports an output current of 1.5 A or 3.0 A will work this speaker. For information on how to obtain replacement accessories for your XB33, please email us at please send us an email at [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BestBuy Username: Telephone Number: Issue: Model Number: We're looking forward to your message! Sincerely, Romeo Sony Social Support

  Answered 4 years ago by SonyListens

  
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