“Connected via 4K HDMI cable to a new Sony 4K TV. TV audio connected to home theater receiver via digital optical connection. The sound level from the Sony - UBP-X800 is significantly lower than the TV stations or streaming apps. How can I fix that?”
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Does your receiver have any HDMI ports? The X800 has two HDMI outputs, one for both video and audio and one for audio only. The HDMI audio only is intended for older receivers with HDMI that do not support 4K, but can be used for Dolby or DTS audio processing. It might be time to upgrade your receiver. Does your receiver have HDMI that supports ARC (Audio Return Channel)? If so, connect an HDMI cable from the TV's HDMI (ARC) port to the receiver's HDMI (ARC) port and use that instead of an optical connection. Make sure HDMI-CEC is enabled on the TV, receiver, and X800. The receiver will recognize the ARC connection and go into a 'TV' mode for processing the audio from all sources connected to the TV. That will be a better solution than an optical cable.
Sorry, there was a problem. Please try again later.THANK YOU for this question and answer ; I have the exact same issue. Currently , I have a Samsung HW-K550 Soundbar/Subwoofer system. It has no receiver , but I'm connected using the digital optical cables instead of HDMI. Now , from what I understand , I should use HDMI from my Soundbar to HDMI (ARC) on the back of my TV instead of using a digital optical connection?
Sorry, there was a problem. Please try again later.Not really sure about connections available on the UPB-X800 or your home theater setup. Most digital optical connections from a tv are only 2.1 audio. Best audio for a home theater to get the latest high-res audio and newer audio formats is hdmi, but not all home theater's can connect hdmi and pass it to a tv (separate cable required). Perhaps a better way to connect the Blu-ray player to your home theater receiver is directly from the Blu-ray player to the reciever via a digital optical cable or digital coax cable to get solid 5.1 or 7.1 sound to the home theater. I have an older home theater 5.1 system and connect my hd cable box directly to the reciever with a digital optical cable and get 5.1 audio and connect the high-res audio blu-ray player with a hdmi cable and get 5.1 as well. As for the low volume issue, may see if the blu-ray player has an adjustable output or see if the hdmi port on the tv has some setting for its audio output or try using DRC to see if it helps. Could be the the audio amplifiers on the tv hdmi port has a lower output volume so as to not over drive the tv speakers. Remember that the tv is first and foremost a video monitor with audio being secondary.
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