Questions & Answers

Q: QuestionWhat DVD, and Blu-Ray regions can it play?

Asked 5 years ago by Pierre.

• A:Answer usa model so only dvd region 1 and bluray region A, only

  Answered 5 years ago by DanielVerified Purchase

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Q: QuestionCan Sony ubp-x800m2 4K Ultra HD Blu Ray player (not the region free player) play Blu ray Disc labeled A B C?

Asked 6 years ago by DM51.

• A:Answer Hi, DM51, No. This Blu-ray player will only player region A Blu-ray discs. -Vincent

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs this a free region Blu Ray player?

Asked 6 years ago by Steve.

• A:Answer Hi, Steve, No. This player is not a region-free Blu-ray player. You can only play region 1 DVDs and region A Blu-ray discs with this player. -Vincent

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes it play at 120hz?

Asked 6 years ago by Lalo.

• A:Answer Hi, Lalo! Unfortunately, it doesn't. The unit can play up to 60Hz. -Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionIt doesn’t need to hooked to the internet to play regular Blu-ray’s? Do it

Asked 6 years ago by PTalbert.

• A:Answer No. It does not need to be connected to the internet to play Blu-rays. Internet connection will only work to enhance the additional Blu-ray content.

  Answered 6 years ago by advarVerified Purchase

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Q: QuestionIs this unit capable to connect to Disney plus through the unit’s WiFi?

Asked 6 years ago by Margie.

• A:Answer The unit only comes with Amazon Prime, YouTube and Netflix. Unfortunately you aren’t able to download more apps.

  Answered 6 years ago by CarmenVerified Purchase

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Q: QuestionDoes this product play music cd’s?

Asked 6 years ago by Dave.

• A:Answer Hi, Dave! Yes, this Blu-ray player supports SA-CD/CD playback. Happy to help, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan I watch regular or blu-ray DVDs from redbox on this machine

Asked 6 years ago by Storm.

• A:Answer Yes, it plays DVD's, Blu-Ray's, and obviously 4K discs. I wasn't sure about the DVD's, but just placed an old DVD in there and it played it just fine. Feel free to ask more questions, I'll answer if I am able to. Enjoy this if you purchase it! It plays movies beautifly!

  Answered 6 years ago by KrisKringleVerified Purchase

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Q: Questiondoes this player support 3d dvds

Asked 6 years ago by bobfromtowson.

• A:Answer Yes

  Answered 6 years ago by DisneyloverVerified Purchase

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Q: Questiondoes this player support Bluetooth?

Asked 6 years ago by quiz.

• A:Answer Hi, quiz! Good news! Yes, it does. You can wirelessly transmit music from the player to a Bluetooth device and listen to the music on the device. Note: This function is only supported with Bluetooth speakers or Bluetooth headphones. You cannot transmit music, etc. from a smartphone or computer and listen to it on the player. Regards, Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionWill this unit play 5.1 DTS audio discs ?

Asked 6 years ago by Anonymous.

• A:Answer Hi, Customer! This Blu-ray player supports DTS:X(bitstream out)/DTS decoding (7.1ch). Check this link for details. https://docs.sony.com//release//SPECS/UBPX800M2_mksp.pdf Happy to help, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs this Sony UBP-X800/M2 dvd player HDR?

Asked 6 years ago by Finchman.

• A:Answer Hi, Finchman! Great news! The unit supports HDR. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionThe UBP-X800 was a 3D player. I don't see that on the M2 description

Asked 6 years ago by BoBo.

• A:Answer Hi, BoBo! Great news! The UBP-X800M2 also supports 3D. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionWill I still be able to access VUDU on this player?

Asked 6 years ago by tedjack.

• A:Answer No, Just Netflix, Amazon Video, and Youtube

  Answered 6 years ago by Jeff

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Q: QuestionGood morning, My Samsung tv only has 2 ports for hook up 1 earc and 1 regular HDMI if I use a HDMI splitter will this cause any performance issues thanks in advance.

Asked 2 months ago by StephenB.

• A:Answer Hi SCB, Using an HDMI splitter can sometimes cause handshake issues or limit the resolution to the lowest connected display. For the best 4K HDR performance and stability, we recommend using a high-quality HDMI switch or connecting your Blu-ray player directly to the TV's HDMI port. Thanks for choosing Sony. Best regards, Eliab

  Answered 2 months ago by SonyListens

  
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Q: QuestionDoes this unit ubp-x800m2 have a built-in Bluetooth transmitter?

Asked 3 months ago by Anonymous.

Q: Questionwill this player upscale my blu rays to 4K ?

Asked 3 months ago by tom.

This question was asked about the related product: Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black

• A:Answer Yes @ upscaling must be set-up (but not to 4k UHD) ***better sound*** upon set-up ***Note*** depending upon TV the 1080 would be upscaled to 4k Image @ Most people won't notice 4:4:4 12bit (highest Blu-ray = half @ 4:2:0 10 bit) Sound @ you will notice the difference immediately ______ 480P > 1080 (full HD) = regular dvds & TV shows, streaming services ______ 720 > 1080 (full HD 4:4:4 with 12 bit) = all Blue Ray ______ 1080 > 1080 (FULL RESOLUTION 4:2:0 @ half color standard) ***BT 4:4:4 @ 12 Bit = only few Blu-ray are 1080 from the start UHD = UPSCALE — but — from 10 but to 12 BIT

  Answered 2 months ago by Cr9107

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Q: QuestionDoes this model support HDMI input for connecting Roku or Cromecast streaming sticks?

Asked 4 months ago by Dhiraj.

This question was asked about the related product: Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black

• A:Answer Hello Dhiraj, Thank you for considering Sony products! We appreciate your question and are here to assist you. The UBP-X800M2 has two HDMI outputs: HDMI 2.0a for 4K HDR video and HDMI 1.4 for audio only. Both send signals out to your TV or audio system and cannot accept input from devices like Roku or Chromecast. To use Roku or Chromecast, connect them to an available HDMI input on your TV and switch to that input to stream content. For more details, please visit: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800m2/manuals Best regards, -Fred

  Answered 4 months ago by SonyListens

  
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Q: QuestionHow do I access a/v sync on playback? The lips aren’t synced with voice during BluRay movies

Asked 4 months ago by CarlD.