Questions & Answers

Q: QuestionWhat DVD, and Blu-Ray regions can it play?

Asked 5 years ago by Pierre.

• A:Answer usa model so only dvd region 1 and bluray region A, only

  Answered 5 years ago by DanielVerified Purchase

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Q: QuestionCan Sony ubp-x800m2 4K Ultra HD Blu Ray player (not the region free player) play Blu ray Disc labeled A B C?

Asked 5 years ago by DM51.

• A:Answer Hi, DM51, No. This Blu-ray player will only player region A Blu-ray discs. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionIs this a free region Blu Ray player?

Asked 5 years ago by Steve.

• A:Answer Hi, Steve, No. This player is not a region-free Blu-ray player. You can only play region 1 DVDs and region A Blu-ray discs with this player. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes it play at 120hz?

Asked 5 years ago by Lalo.

• A:Answer Hi, Lalo! Unfortunately, it doesn't. The unit can play up to 60Hz. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionIt doesn’t need to hooked to the internet to play regular Blu-ray’s? Do it

Asked 6 years ago by PTalbert.

• A:Answer No. It does not need to be connected to the internet to play Blu-rays. Internet connection will only work to enhance the additional Blu-ray content.

  Answered 6 years ago by advarVerified Purchase

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Q: QuestionIs this unit capable to connect to Disney plus through the unit’s WiFi?

Asked 6 years ago by Margie.

• A:Answer The unit only comes with Amazon Prime, YouTube and Netflix. Unfortunately you aren’t able to download more apps.

  Answered 6 years ago by CarmenVerified Purchase

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Q: QuestionDoes this product play music cd’s?

Asked 6 years ago by Dave.

• A:Answer Hi, Dave! Yes, this Blu-ray player supports SA-CD/CD playback. Happy to help, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan I watch regular or blu-ray DVDs from redbox on this machine

Asked 6 years ago by Storm.

• A:Answer Yes, it plays DVD's, Blu-Ray's, and obviously 4K discs. I wasn't sure about the DVD's, but just placed an old DVD in there and it played it just fine. Feel free to ask more questions, I'll answer if I am able to. Enjoy this if you purchase it! It plays movies beautifly!

  Answered 6 years ago by KrisKringleVerified Purchase

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Q: Questiondoes this player support 3d dvds

Asked 6 years ago by bobfromtowson.

• A:Answer Yes

  Answered 6 years ago by DisneyloverVerified Purchase

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Q: Questiondoes this player support Bluetooth?

Asked 6 years ago by quiz.

• A:Answer Hi, quiz! Good news! Yes, it does. You can wirelessly transmit music from the player to a Bluetooth device and listen to the music on the device. Note: This function is only supported with Bluetooth speakers or Bluetooth headphones. You cannot transmit music, etc. from a smartphone or computer and listen to it on the player. Regards, Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionWill this unit play 5.1 DTS audio discs ?

Asked 6 years ago by Anonymous.

• A:Answer Hi, Customer! This Blu-ray player supports DTS:X(bitstream out)/DTS decoding (7.1ch). Check this link for details. https://docs.sony.com//release//SPECS/UBPX800M2_mksp.pdf Happy to help, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs this Sony UBP-X800/M2 dvd player HDR?

Asked 6 years ago by Finchman.

• A:Answer Hi, Finchman! Great news! The unit supports HDR. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionThe UBP-X800 was a 3D player. I don't see that on the M2 description

Asked 6 years ago by BoBo.

• A:Answer Hi, BoBo! Great news! The UBP-X800M2 also supports 3D. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionWill I still be able to access VUDU on this player?

Asked 6 years ago by tedjack.

• A:Answer No, Just Netflix, Amazon Video, and Youtube

  Answered 6 years ago by Jeff

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Q: Questionwill this player upscale my blu rays to 4K ?

Asked 2 days ago by tom.

• A:Answer Hi Tom, Yes, the Sony UBP-X800M2 features advanced 4K upscaling technology. This means that when you play your standard Blu-ray discs, the player intelligently enhances the resolution to provide 4K-level detail and clarity, allowing you to enjoy your existing collection with significantly improved picture quality on your 4K TV. Thank you for considering Sony! Regards, Dominick

  Answered 1 day ago by SonyListens

  
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Q: QuestionDoes this model support HDMI input for connecting Roku or Cromecast streaming sticks?

Asked 2 weeks ago by Dhiraj.

• A:Answer Hello Dhiraj, Thank you for considering Sony products! We appreciate your question and are here to assist you. The UBP-X800M2 has two HDMI outputs: HDMI 2.0a for 4K HDR video and HDMI 1.4 for audio only. Both send signals out to your TV or audio system and cannot accept input from devices like Roku or Chromecast. To use Roku or Chromecast, connect them to an available HDMI input on your TV and switch to that input to stream content. For more details, please visit: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800m2/manuals Best regards, -Fred

  Answered 2 weeks ago by SonyListens

  
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Q: QuestionHow do I access a/v sync on playback? The lips aren’t synced with voice during BluRay movies

Asked 1 month ago by CarlD.

Q: QuestionIs this region free?

Asked 2 months ago by PapaRyan.

This question was asked about the related product: Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black

• A:Answer No

  Answered 1 month ago by PaulA

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Q: QuestionSpecifically what HDMI cable do I have to purchase to connect it to my Samsung Smart TV? I am a senior citizen, and this is a bit challenging, so please be as specific as possible. Also, does BB sell it? Thank you!

Asked 2 months ago by FreddyM54.

This question was asked about the related product: Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black

• A:Answer Hi FreddyM54, You need a High-Speed HDMI cable that is certified for 4K Ultra HD and supports at least 18 Gbps, although an Ultra High-Speed HDMI cable (HDMI 2.1) is the best choice. Best Buy sells many suitable options; look for cables labeled "4K" or "8K." Thanks for choosing Sony. Best regards, Eliab

  Answered 2 months ago by SonyListens

  
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