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Questions & Answers

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Page Showing 41-49 of 49 questions
  • QuestionCan replacement cords be ordered?

    Asked by Anonymous.

    • Answer HI there, Yes, you can absolutely order replacement cords for your Sony UBP-X700 through Encompass, a Sony authorized parts distributor. Just visit their website and search for your model number (UBP-X700) to find the correct AC adapter. Thanks for considering Sony products. -Eliab

      Answered by SonyListens

  • QuestionDid it also play DVDS

    Asked by DeniseK.

    • Answer This unit does play all formats being 4K discs, bluray disc & standard dvd discs. Ive played all three on mine. With standard dvd & bluray just dont expect the discs to instantly play in 4K because they wont.

      Answered by StuartD

  • QuestionThe info SUGGESTS it upconverts DVD's but it isn't stated implicitly in plain language.. It DOES upconvert DVD'S correct ??

    Asked by 2packs4sure.

    • Answer Thank you for contacting Sony, 2packs4sure! The UBPX700U is capable of upscaling your discs. According to the specifications of the player, all you need is a compatible 4K display and HDMI cable to enjoy stunning picture quality with 4K upscaling at up to 60p. For more detailed information, you can visit: https://electronics.sony.com/tv-video/blu-ray-dvd-players/4k-ultra-hd-blu-ray-disc-players/p/ubpx700. Additionally, you can refer to the manuals for more information about upscaling and the available settings: https://www.sony.com/electronics/support/res/manuals/4698/004dd925e705a2ef013ac81130d0ab2a/46984061M.pdf (see page 21). Thank you for considering Sony products! Best regards, Gus Sony Social Media Team

      Answered by SonyListens

  • QuestionDoes this support cdr, cd/rw, dvd and dvd/rw?

    Asked by LeonardV.

    • Answer Hi LV, thanks for asking! The UBPX700U is compatible with CD/RW, DVD, and DVD/RW formats. The following types of discs can be played: Blu-ray: - Ultra HD Blu-ray, BD-ROM - BD-R*2/BD-RE*2 DVD: - DVD-ROM, DVD-R/DVD-RW, DVD+R/DVD+RW CD: - CD-DA (Music CD), CD-ROM, CD-R/CD-RW, Super Audio CD *1 Please note that since Blu-ray Disc specifications are continuously evolving, some discs may not be playable depending on their type and version. The audio output may vary based on the source, the connected output jack, and the chosen audio settings. *2 BD-RE: Ver. 2.1; BD-R: Ver. 1.1, 1.2, 1.3 (including organic pigment type BD-R, also known as LTH type). BD-Rs recorded on a PC may not be playable if they have recordable postscripts. *3 A CD or DVD will not play if it has not been properly finalized or if it is not formatted as a Mastered disc. For further details, please consult the instruction manual that comes Here is a list of discs that are not compatible with our players: - BDs with cartridge - BDXLs - DVD-RAMs - HD DVDs - PHOTO CDs - Data portion of CD-Extras - Super VCDs - DVD AUDIO - Audio side of DualDiscs We appreciate your interest in Sony players! Best regards, Gus Sony Social Media Team

      Answered by SonyListens

  • QuestionCan you stream on this device, I e. Netflix and Amazon Prime?

    Asked by Retro.

    • Answer Sony UBP-X700U is dedicated to playing standard and Ultra HD Blu-ray discs with gorgeous detail and contrast. It doesn't include Wi-Fi or streaming video options – it's purely about making your disc collection look and sound outstanding.

      Answered by 1701jim

  • QuestionDoes the UBP-X700U have WiFi connectivity? Best Buy website says yes but previous answers are conflicting on this point. Can Sony provide a definitive answer?

    Asked by Anonymous.

    • Answer Hi there, The Sony UBP-X700U 4K Ultra HD Blu-ray Player does not have built-in Wi-Fi connectivity. It connects to the internet strictly via a wired Ethernet connection (LAN terminal) only. The confusion likely stems from the fact that its predecessor, the UBP-X700, did include built-in Wi-Fi. The UBP-X700U is designed as a disc-focused player with mandatory wired internet for firmware updates but without the wireless streaming capability of some other models. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionWhy does Best Buy state this unit is Wifi capable? Its not. I called Sony and Crutchfield and they both state that it doesn't have Wifi just ethernet. Very confusing setting this up thinking it had Wifi. Previous model had Wifi.

    Asked by Luxlamf.

    • Answer No Wifi, the X700 had wifi, the X700U does not. It's the newer model.

      Answered by Luxlamf

  • QuestionHow do you update the player?

    Asked by StlMark.

    • Answer Plug in a ethernet cable one end in the player & the other end in the modem. Go into settings & select update by the internet then press the button.

      Answered by StuartD

  • Questioncan it do zone free

    Asked by Larry.

    • Answer 700M is region free 700 is North America only.

      Answered by Physical