“Did you fix the connectivity issue that was associated with the Sony WF-1000XM4? I could never got them to connect with any of my devices. Finally gave them away and bought bose back in 2021.”
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I never had the xm4's, the xm5's I got never had an issue connecting they instantly pair and switch through my devices I have them connected to instantly aswell
Sorry, there was a problem. Please try again later.Hi RaymondL, Thank you for your inquiry, and we are sorry about your experience with the WF-1000XM4. That is certainly not the news we'd like to hear from you. Regarding your question, we received a lot of positive feedback about Bluetooth connection of these headphones. The WF-1000XM5 features a Bluetooth Specification Version 5.3 and clear Bluetooth signal with a powerful new Integrated Processor V2. Also, these headphones support Fast Pair (effortless Bluetooth pairing with your Android™ devices) and Swift Pair (makes it quick and easy to pair the headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet) features. For Bluetooth pairing and connection with your devices, you can always refer to the Help Guide of the headphones that can found in Sony's support website. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity. Should you need more information or technical assistance with our product, don't hesitate to contact us by following the steps below: Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: I hope this helps you, and thanks for considering Sony! Best regards, Romeo Sony Social Support
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