Skip to content Go to Product Search Go to Footer

Main Content

Questions & Answers

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

Model:: WH1000XM4/B; |
SKU:: 12202577

User rating, 4.7 out of 5 stars with 12495 reviews.

Show only Answered Questions

Page Showing 61-80 of 320 questions

QuestionWill you still have to choose between sound quality/DSEE and stable connection (to use equalizer)?
Asked 5 years ago by SagBobbit.
- Answer I think I saw that you won't have to choose anymore in a review. https://www.youtube.com/watch?v=PuQ0Av2jZ_U around the 13:55 minute mark.
  Answered 5 years ago by SayedSauce
  Answer this question
QuestionWhen is the company going to restock the midnight blue color Sony xm4 headphones
Asked 5 days ago by Nat.
This question was asked about the related product: Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
Answer This Question
QuestionAre these headphones sweat proof, and are the ear covers replaceable?
Asked 1 week ago by Dwuan.
This question was asked about the related product: Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
- Answer Hello Dwuan, Thank you for considering Sony products! We appreciate your inquiry about the Sony WH-1000XM4 headphones and are happy to assist you. These headphones are not designed to be sweatproof or waterproof. To maintain their durability, it's important to keep them away from moisture and excessive perspiration, as any damage resulting from such exposure is not covered under warranty. Regarding the ear covers, they are replaceable. You can purchase replacement ear pads through Encompass, our authorized distributor. For more details, please visit: https://sony.encompass.com/item/12582290/Sony/X-5001-118-1/ Best regards, -Fred
  Answered 1 week ago by SonyListens
  Answer this question
QuestionDo these headphones have the capability to be used either wireless or with a wire?
Asked 1 month ago by Curious75.
This question was asked about the related product: Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
Answer This Question
QuestionCan/does the noise cancellation work when connected via an aux cable?
Asked 2 months ago by Partinel.
- Answer Hi Partinel, Thanks for your question! Yes, the Sony - WH1000XM4's noise cancelling feature does work when using a wired Aux Connection. Just keep in mind that the headphones do need to be powered on for the Noise cancelling to function, even when connected by the cable. Thanks for considering Sony! Regards, Dominick
  Answered 2 months ago by SonyListens
  Answer this question
QuestionIs this a new product? or refurbished its listed for $159
Asked 2 months ago by kongu.
- Answer New
  Answered 2 months ago by Goose
  Answer this question
QuestionThe price is now showing $ 160. Is this for a brand new XM4 or used?
Asked 2 months ago by AB.
- Answer Yes
  Answered 2 months ago by Goose
  Answer this question
Questionare these returnable to best buy store?
Asked 2 months ago by me.
This question was asked about the related product: Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
- Answer Yea 14 days return period
  Answered 2 months ago by user77777
  Answer this question
QuestionCan I use the Sony WH-1000XM4 to listen to my TV wirelessly?
Asked 3 months ago by Applerose.
This question was asked about the related product: Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
- Answer Yes, as long as your tv has bluetooth
  Answered 2 months ago by Goose
  Answer this question
QuestionCan I use wireless headphones with a smart tv? Do they work only with Sony TVs?
Asked 3 months ago by Ray.
This question was asked about the related product: Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
- Answer Hi Ray, Thank you for your question! We are happy to confirm that the Sony WH-1000XM4 wireless headphones can be used with any smart TV that supports Bluetooth audio connectivity. These headphones are designed to work across a wide range of devices, so their functionality is not limited to Sony TVs. As long as your television has a built-in Bluetooth feature that allows it to transmit audio to an external device, your WH-1000XM4 headphones will connect to it. Thanks for considering Sony! Regards, Dominick
  Answered 3 months ago by SonyListens
  Answer this question
QuestionARE THESE HEADPHONES BLUETOOTH CAPATABLE
Asked 3 months ago by CINDY.
- Answer Yes
  Answered 3 months ago by KerrieM
  Answer this question
QuestionCan they work with a wire/cable if need be? Does it have a jack for a headphone 🎧 cable? Thanks
Asked 4 months ago by RONBONO.
- Answer Yes it does and it comes with the cable.
  Answered 3 months ago by SlowStreamer
  Answer this question
QuestionDo these have a passive mode where they do not do active noise cancelling, but also do not amplify ambient noise? I am ditching my Bose QC Ultra headset because they do not offer this.
Asked 5 months ago by adam.
- Answer Yes, they do
  Answered 4 months ago by PRADIP
  Answer this question
QuestionDo these things not read out notifications/texts with iPhone/iPad? I can’t find it online anywhere… This is a dealbreaker for me so if not, I will have to return them
Asked 5 months ago by MeMe.
- Answer To my knowledge Apple only allows notification announcements on “compatible” devices, which unfortunately only includes Apple and Beats brand headphones.
  Answered 4 months ago by logjam
  Answer this question
QuestionDo these phones have a mic?
Asked 5 months ago by Mike.
- Answer Yes. The phones have a speak to chat feature for hand-free conversation.
  Answered 4 months ago by TimothyT
  Answer this question
QuestionHow does the M4 compare with the ULT wear headphones as far as lay flat capability, storage for travel, and noise canceling? Can I put them on and the cups lay flat on a table like the Ult Wears?
Asked 6 months ago by FloridaEd1.
This question was asked about the related product: Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
- Answer Not sure how they compare to the ULT, but the M4 does travel well. The cups swivel so the phones can collapse and lay flat in their firm, oval-shaped case. Through a Sound Connect app, ambient noise can be blocked or reduced on a graduated scale.
  Answered 4 months ago by TimothyT
  Answer this question
QuestionIs this XM4 Headphone compatible with a Roku Pro 55” tv? I’ve tried a number of headphones but they all require an “Out” jack on the back of the tv. This year old Roku Pro series 55” does not have an Out jack.
Asked 6 months ago by Chip.
- Answer Hi Chip, thank you for your question! The Sony WH-1000XM4 headphones are designed to connect to devices wirelessly using Bluetooth. For high-quality audio streaming, they also require the A2DP Bluetooth profile, so if your television meets this requirements you will be able to use the headphones without a physical "out" jack. We hope this answers your question, and thank you for considering Sony products! Best regards, Dominick
  Answered 6 months ago by SonyListens
  Answer this question
QuestionCan the headphones be worn with hearing aids
Asked 6 months ago by BT.
- Answer Hi BT! Thank you for reaching out with your question. We can certainly help you with that. Yes, it is possible to wear our WH-1000XM4 headphones with hearing aids. The over-ear design of these headphones often works well for this purpose, as they cover the entire ear and can fit comfortably around most hearing aid styles. However, your experience may vary depending on the specific type of hearing aid you have. The key to a good experience is ensuring the headphones' earcups don't put too much pressure on your hearing aids, as this can sometimes cause audio feedback. We recommend trying on the headphones to see how they feel and sound with your specific hearing aids. We sincerely hope this information is helpful to you. Thanks for considering Sony products! Best regards, Estefany
  Answered 6 months ago by SonyListens
  Answer this question
QuestionMy TV dsen't have blue tooth, can I still use this head phone wireless?
Asked 6 months ago by Bob.
- Answer With a Bluetooth transmitter as long as you have a headphone jack input
  Answered 5 months ago by RebeR
  Answer this question
Questionare these good for calling in loud offices i sell insurance??
Asked 6 months ago by JohnR.
- Answer Not so great for calls in my experience
  Answered 5 months ago by DanS
  Answer this question

Showing 61-80 of 320 questions

previous Page
1
2
3
4
5
6
More Pages available
next Page