“Hi there! I love my headphones but the phone it was connected to broke and doesn’t let me forget or disconnect from the headphones. I’ve been trying to connect them to my new phone but it hasn’t been finding the device. They are fully charged. Advice?”
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My headset will not pair with my audio interface modem for the television.The unit is fully charged by will not work Both units are Sony products. Very frustrating. Plan to return both.
Sorry, there was a problem. Please try again later.Hi Soccer5, You may try initializing the headset to factory settings. Kindly refer to this link for more information: https://helpguide.sony.net/mdr/whch500/v1/en/contents/TP0001613432.html ~Ralph
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