Questions & Answers

Q: QuestionI am deaf in one ear. Can I set it to the equivalent of mono so all the music goes to one ear.

Asked 4 years ago by Suzz.

• A:Answer Unfortunately, this device doesn't have that capability. The volume controls both ears simultaneously.

  Answered 4 years ago by JewelzVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this device have a mute option. Would it work to mute/unmute myself if I was using them on say Zoom

Asked 4 years ago by Ahna.

• A:Answer I haven't found one, unfortunately. It's incidentally for Bluetooth calling, since these earbuds are more for casual music or podcast listening.

  Answered 3 years ago by Elicoor13

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan these earbuds be used for gaming earbuds on the computer and have compatibility with game audio/discord?

Asked 4 years ago by Nico.

• A:Answer Yes! It won't be good for a multi-person Discord call, as things can get a bit overcompressed, but it is compatible and does decent work.

  Answered 3 years ago by Elicoor13

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have an Insignia smart TV can I use these to listen to TV without disturbing anyone.

Asked 4 years ago by Anonymous.

• A:Answer Possibly if the TV has bluetooth feature. Just go into the settings and place the TV in pairing mode as well as place the headphones in pairing mode and you should be set.

  Answered 4 years ago by MistabrittVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have pause, reverse, volume control & fast forward??

Asked 4 years ago by Sally.

• A:Answer Don't know about fast forward but you can skip, pause and adjust volume.

  Answered 4 years ago by Feroze

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do they charge.

Asked 4 years ago by Red.

• A:Answer These are great on charging aspects compared to most others! I've never times it sorry. But I charge them overnight and they last all day, as in still going once I charge them, so at least a day+

  Answered 4 years ago by emmasonsmommy

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I pair these with my Sony tv?

Asked 4 years ago by Jules.

• A:Answer I don't know, but I used it with my Samsung TV and works perfectly.

  Answered 3 years ago by DBabilonia

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this unit come with any kind of carry bag?

Asked 4 years ago by Anonymous.

• A:Answer No, the unit does not come with any carry bag. However, it needs a USB C cord, so if you use an android phone, there is no need to carry additional charging cord. The earphone itself can either just rest around your neck or jeans pockets without getting tangled. It does come with a small band, which I use to just secure around neck without risk of losing or dropping while running (has magnetic earpiece tips as well, but I do that anyways).

  Answered 4 years ago by PrateekVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre they waterproof?

Asked 4 years ago by Ginger.

• A:Answer they have survived the most toughest weather elements including water and they sound great.

  Answered 4 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan these be used with a PS4?

Asked 4 years ago by C4USC.

• A:Answer If your PS4 has Bluetooth, then yes.

  Answered 3 years ago by Samuel

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre they "Noise Isolation"?

Asked 4 years ago by 2006RoadKing.

• A:Answer These do NOT have active noise cancelling. I can hear some outside (surrounding) noise when using these while watching TV shows using my iphone. I do not increase the volume above a comfortable listening level. They do have a good bass sound to them.

  Answered 4 years ago by DroptopJeep

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these have a noticeable latency with tv sound & video ?

Asked 4 years ago by Drd.

• A:Answer The Sony 400 earbuds are the Best. I keep a new one in my house in case I lose the ones I am using. Don't want to do without them. Zero issues.

  Answered 3 years ago by Sony

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill these work with my Sony tv ?

Asked 4 years ago by Missy.

• A:Answer These will work with any modern Blutooth device

  Answered 4 years ago by Austin

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat kind of earbud replacements can I buy? What would fit?

Asked 4 years ago by Anonymous.

• A:Answer The plastic ear tips are not a special size or shape. Any standard package of replacement ear tips should fit fine

  Answered 4 years ago by Bali

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this product work with an Android

Asked 4 years ago by jp.

• A:Answer Yes they work good with both apple & android products. Very easy to use the control buttons.

  Answered 4 years ago by jay24Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill it work with Sony Bravia TV XBR65X857 2017?

Asked 4 years ago by Giora.

• A:Answer will it work with a tv

  Answered 4 years ago by edzecc1

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these compatible with PlayStation 5?

Asked 4 years ago by Brandon.

• A:Answer Not sure but can try

  Answered 3 years ago by Mujeebqadri1966

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy hearing ability for each ear is different, can you adjust the volume of each ear separately?

Asked 4 years ago by Anonymous.

• A:Answer Unfortunately no, there is only one volume adjustment for both ears. You can use only one earpiece though. Hope this helps.

  Answered 4 years ago by MetalHead64Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this be compatible with Garmin Venu® Sq – Music Edition? If not, does anyone know any headphones that would be compatible?

Asked 4 years ago by John.