“My speaker stop working, does not want to connect to Bluetooth. It does turn on but that's it. How can I fix this? I pressed and hold the power button, nothing. I press the little button at the back, nothing. Please help I need my music loud thank”

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• Hi Tai, We suggest following the steps from this page: http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266516.html If you followed all the possible steps from the links above, try to reset it again and initialize the speaker to fully isolate the issue: http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266519.html Regards, Vincent

  Answered by SonyListens 7 years ago

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