Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 3721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,721 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Sony Products are great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because I really wanted a Bluetooth speaker...I went off the reviews..Great purchase..Definitely has some good sound..slightly heavy..but let’s be real..you’re not going be holding the speaker in your hand...The price was right..during Black Friday 2017..overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Size, Sound quality

    Rated 5 out of 5 stars

    Nice product from sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, portable.Nice sound quality. Quality bass.i will recommend this item. I am overall satisfied with this product

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Incredible Sounding Portable Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound of this speaker. Actually I had also purchased Bose Soundlink Mini 2 and ended up returning because Sony XB20 sounded clearer and bass is same on both models. Bluetooth works very well, I have no issues connecting to my Macbook Pro, iPhone or iPad. For the price (when it goes on sale), this is a great buy. White LED light is also nice, but I have it turned off. I would definitely recommend buying this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Super hero sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to it now... Not sure why they concider it Xtra bass because for outside backyard use its great. Have also used it in my shop, and i can hear it over some power tools I'm using. Easy to hook up to phone and tablet. I even had a non techy person in the house up and listening in minutes. Its a great buy in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect speakers for taking calls and decent music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised with the call reception feature that the receiver could hear me so vivid without any background noise. BASS: its okay, don't expect too much... Overall volume: its pretty loud for a big living room Style: its absolutely freaking awesome.... with the Red flashy lights gives a real party mood especially at night with no lights on...

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Best speaker sound for this price range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful sounding speaker for its size and easily outshines it’s competition.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good speaker, very loud ! Specially with the extra bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't find a better sounding speaker in this size/price category! Amazing sound in such a small package.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome Speaker!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to take on my trip down to the Bahamas! Connected it to my phone while on the beach and what can I say...beach + drinks + music coming out this device = paradise. Awesome sound and Bass Boost adds that extra little kick! Recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Magnolia00, Good to know that you are happy with your purchase!
      Thank you for choosing Sony! Regards, Zac sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on blackfriday, not planned to buy, just saw it cheap, when I use it, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, function, and style. It was very easy to connect to my cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker dose the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the quality of this Sony speaker definitely worth the buy:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has tremendous sound for such a small device. The bass is awesome, the lighting is fun if you want your speaker to be sparkly for some reason. It connects flawlessly with other speakers in the series--but to that I add that the one downside of this speaker is that none of the speakers can be connected via AUX cable to a stereo or something while chaining. I wanted to plug up my first one to my computer, BT connect to the second one and have sound throughout the room wirelessly. Alas, the chaining functionality only works via a solely bluetooth connection (phone or bluetooth transmitter sending the signal from a device). To fix this, I installed a bluetooth adapter to my PC and used it to connect to my initial speaker, then chained the second one. So while it's slightly annoying and requires buying a second part for a PC, if you use your phone or a laptop, you can chain just fine with no problem. I typically carry one throughout the house in my cleaning caddy as I do chores. The charge holds for a long time. I highly recommend getting a few of these to chain throughout your house and fill it with gorgeous sound! :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know little to nothing about electronics but I knew I wanted to be able to hear my downloaded music on my cell in the House and louder than just from cell. After being to numerous places Best Buy employees directed me to portable Bluetooth speakers. Only place that actually suggested this ! ITS PERFECT and I can put it anywhere and take it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    WOW This Speaker Delivers!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony SRS-XB20 Extra Bass Portable Wireless Speaker Right out of the box this unit DELIVERS. I tested to see if it had been pre-charged and it indeed had been. I was glad I didn’t have to wait a few hours to try it out while waiting for it to charge. The unit has a total capacity of 12-hour play. The companion app you can download for IOS or Android (Songpal) is a perfect fit and very user friendly for the XB20 and other models. The app automatically connects you to your powered on XB20, if you do not have your Bluetooth on, it will do it for you and tell you how to pair the device. This took about 10 seconds and was seamless. For those who do not download the app, connection via Bluetooth works just as fast. Also, those with NFC ability can connect just as easy. The unit charges by a (Included) USB to Micro USB cord and when fully charges the light (charging) goes out. Power on the unit by hitting the power button, if the Bluetooth symbol on the unit is blinking, the unit is not paired. When it does pair, there will be a slight beep tone and the light will be solid. There are volume and Bass controls on the unit, (the XB20s volume is considerably louder when you manually adjust the volume) as well as pause/play and skip forward or back on a song. There is also a button to add a left and right speaker (Sony XP lines) I also set up the Phone button to search for a song for me and it will find it in the app that I am using. (like Pandora or Spotify) On the back, protected by a cover, are the charge ports, reset and Audio in ports) One of the in-app settings is to control the light ring on the speaker, you have 4 different settings: Off, Rave, Chill, and Strobe. The unit can also change the settings for this via the EXTRA BASS button. The unit itself is a very nicely built waterproof speaker. It feels very solid and sturdy. There are rubber feet on the bottom to keep it from sliding. It weighs about 2lbs. After I had Paired my unit. I connected to Pandora and started playing different types of music. Everything from Metal to Rap to Rock Ballads. All I can say is WOW, THIS SPEAKER IS AWESOME!!!! I turned the XB20 all the way up in my 2.5 car garage. There was no distortion. I was a bit worried it was so loud that I would make the neighbors mad. So, I walked outside and it wasn’t bad at all. This speaker alone would be enough for my garage as I found myself and my son speaking louder to hear each other even though the speaker was across the garage. For those who like Bass, The XB20 has plenty of it. Just hit the Extra Bass button. If you don’t this button can be toggled off. I plan to purchase another as these units can be added on to your current XB system. This would be perfect for Parties, on the patio, By the pool or a day in the garage working on your car and you want it EXTRA loud. (Even though one would do the trick) On second though you will definitely need two if you have kids, my daughter has taken mine!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great blue tooth speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little speaker for the price it has really good bass and sound

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little box is so cute and small. It has great sound and the light interaction adds a nice touch to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good and Loud Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this gray speaker to use with an iMac. Color and size match perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    great price and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading about the bose wireless I acutally bought it. Less that a week the sony price dropped dramatically. I listened to it again and with the extra bass I could not justify the bose. I ended up getting the sony...brought it on vacation and beach. i was great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Must Have Portable Sound System

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth speakers have been on the market for some time now and I’ve sampled other brands of portable speakers (usually tethered via cable from the speaker to the device) which I wasn’t overly impressed and eventually, they ended up in the forgotten realm that is my storage closet. Then comes the Sony XB20 to which I was skeptical. Sure, being wireless is a plus but would it deliver with sound? I can admit that my skepticism is no more because the XB20 is AMAZING. Let me start with the most important feature; the sound. The sound quality is nothing short of clear and incredible! I synced my iPhone 7 with the device and played deadmau5 (a type of electronic dance music) on it and you can hear the deep bass and the clean digital beats of the tracks. Then I played the movies Doctor Strange and John Wick on my phone and the XB20 delivered movie theater quality sound. With the Extra Bass feature, the action sounds of guns and car crashing in John Wick really popped. This kind of sound is the kind of quality that I get from my Sound Bar that is connected to my television. This was something I had never experienced with the other brand of portable speakers I had tried in the past. The XB20 device is light but not too lightweight where the wind would blow it over when outside. On the top of the XB20, there is a control panel that consists of seven easy access buttons that control the volume, Extra Bass feature power, play/pause, adding more Bluetooth speakers and the speakerphone control. Using the SRS as a speaker phone proved itself to be very useful and efficient and will prove itself useful for those times outside in the backyard doing whatever. The range between the XB20 and my phone extended to about 40ft before the sound started to break up. The pulsating light feature that surrounds the speaker is a nice touch that adds ambiance to the music coming out of the XB20. The user has the option of changing the pulse from Rave, Chill, Strobe or Off via the SongPal app. The app is entirely optional and not required. Another feature that I look forward to trying out is the Party Chain feature where you can connect up to ten other Bluetooth speakers at once which is said to deliver a fun party vibe. I can also have peace of mind knowing that the XB20 is water resistant for those possible splashes at the poolside or someone spilling a drink. The Sony XB20 is a fun device that I’m ecstatic to own.

    I would recommend this to a friend
Sponsored