“i am having connectivity issues while connecting with my moto g5 plus. do you know if this is because my sony xb20 is a faulty product or a firmware related issue?”

1-2 of 2 Answers

• Did you try turning your Bluetooth option off and then on? I have an iPhone but either way, that might help.

  Answered by Mike 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi there! if the unit can't be paired with your phone, kindly follow the troubleshooting guidelines here: http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266516.html. Regards, ~Erin

  Answered by SonyListens 8 years ago

  Helpful (1)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.