“Hello! Suddenly the buttons on the headset aren't working. I can power the headset ON but I cannot power it OFF or reset it. None of the A2DP buttons work. Solution?”

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• You should have got the geek squad 2yr.

  Answered by Motown05 6 years ago

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• Hi erica, We regret to hear about what happened. It seems that the unit needs to be serviced. Kindly visit our eservice website at: https://us.esupport.sony.com/support/s/service?language=en_US ~Ralph

  Answered by SonyListens 6 years ago

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