Questions & Answers

Q: QuestionAre these Soundcore headphones water-resistant?

• A:Answer Yes, these Soundcore headphones are water-resistant.

Q: QuestionHow do these headphones handle noise during calls?

• A:Answer These headphones have 4 beam-forming microphones and use an AI algorithm to isolate your voice and reduce background noise for clearer calls.

Q: QuestionDo these headphones support high-resolution audio?

• A:Answer Yes, these headphones support High-Resolution audio with LDAC.

Q: QuestionWhat is the battery life of these Soundcore headphones?

• A:Answer These Soundcore headphones offer up to 10 hours of playtime on a single charge, which can be extended to 42 hours with the charging case.

Q: QuestionWhat is the driver size in these Soundcore AeroFit 2 headphones?

• A:Answer The Soundcore AeroFit 2 headphones have 11.5 mm drivers.

Q: QuestionAre they comfortable for people with glasses?

Asked 10 months ago by Kris.

• A:Answer I wear glasses and they fit nicely on ear under the glasses arms .

  Answered 8 months ago by MichaelZVerified Purchase

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Q: QuestionDo they have good sound also can they Translate languages

Asked 7 months ago by ArmandoR.

• A:Answer If this can translate real time 100 languages with an app on your phone then why can't you use it during calls? If I am talking to someone in another country, I'd like to see the translation as I speak, i.e. real time. So if it can't be used during calls, what's the point?

  Answered 5 months ago by dryheat27t

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Q: QuestionDo these earbuds charge only when in the case? If you lose the case, can you buy a replacement case or do you have to buy another pair of earbuds?

Asked 1 month ago by FreePalestine48.

This question was asked about the related product: Soundcore - by Anker AeroFit 2 Open-Ear Headphones with Adjustable Ear Hooks - White

• A:Answer Only with the case and yes, you can get a replacement case on Soundcore's website.

  Answered 1 month ago by LLane

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Q: QuestionHow do you adjust the volume or switch songs? Are they sensitive, ex if you turn your head to cross the street will the music pause by accident like my current headphones do?

Asked 4 months ago by Controls.

• A:Answer To adjust the volume or switch songs on the Soundcore AeroFit 2 Open-Ear Headphones, touch controls can be customized through the Soundcore app. By default, volume adjustment via touch controls is disabled, but you can enable it and assign specific gestures to control volume or switch tracks using the app. If you're worried about accidental touches, such as unintentionally pausing music when turning your head, the Control Lock feature in the Soundcore app allows you to disable the touch controls entirely to avoid accidental activation. This ensures that head movements won't interfere with your listening experience.

  Answered 4 months ago by Soundcore Team

  
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Q: QuestionAre they good for small ears

Asked 4 months ago by Anonymous.

• A:Answer The Soundcore AeroFit 2 open-ear headphones are suitable for small ears. They feature adjustable ear hooks that can be set in four different positions to ensure a comfortable and secure fit, even for smaller ear sizes. Specifically, ear hook positions LV1 and LV2 are recommended for small to medium-sized ears. This flexibility makes them a great option for users with smaller ears, providing a secure and stable fit during various activities.

  Answered 4 months ago by Soundcore Team

  
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Q: QuestionSo I am trying to decide between this one & the pair that sits over the ear & hooks around the earlobe. How does the bass on this one? Thinking that the sound would be better on the other since the ear bud sits closer to your ear.

Asked 4 months ago by Binx75075.

• A:Answer When comparing the AeroFit 2 open-ear earbuds to a traditional over-ear design with hooks around the earlobe, the sound experience, particularly the bass quality, can vary based on the structure and design. The AeroFit 2 earbuds are equipped with the BassTurbo acoustic structure, designed to deliver impressive bass performance for an open-ear model. Proper placement of the earbuds is essential, as the closer the speaker is to your ear canal, the better the sound quality and bass response. Additionally, customizing the EQ in the Soundcore app with presets like "Bass Booster" can further enhance the bass experience. However, keep in mind that over-ear headphones, with their typically larger drivers and closer proximity to the ear, may naturally deliver a deeper and more immersive bass experience compared to open-ear designs. The choice ultimately depends on your preferences and intended use—whether you prioritize the unique lightweight and comfortable design of open-ear buds or the potential deeper bass of over-ear headphones.

  Answered 4 months ago by Soundcore Team

  
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Q: QuestionDo they work with an I phone

Asked 8 months ago by Leopard.

• A:Answer Yes!

  Answered 4 months ago by NeakaVerified Purchase

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Q: QuestionWhere can I find the serial number?

Asked 8 months ago by Jeliz.

• A:Answer To find the serial number (SN) for your Soundcore by Anker AeroFit 2 Open-Ear Headphones, check either of these locations: The main body of the product, often printed on a sticker, tag, or etched directly onto the headphone. The charging cable that came with the headphones may also contain a sticker or tag with the serial number. Carefully examine the inner and outer sides of the earbuds, the charging case, and the cable, as these are the most common spots for the serial number on Soundcore products.

  Answered 8 months ago by Soundcore Team

  
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Q: QuestionDo these earbuds go in the ear or over the ear?

Asked 8 months ago by Anonymous.

• A:Answer They have a hanger over the ear and a pod sits in your ear with nice sized speaker in that . Not bulky light

  Answered 8 months ago by MichaelZVerified Purchase

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Q: QuestionWarranty

Asked 10 months ago by Melvin.

• A:Answer Please contact the seller directly for warranty information for this product.

  Answered 10 months ago by Soundcore Team

  
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Q: QuestionCan I find them with the find my ap

Asked 10 months ago by Investigation.

• A:Answer The Soundcore AeroFit 2 Open-Ear Headphones are compatible with the Soundcore app, which allows for additional features and settings. However, the app may not currently support a "Find My Device" feature. To pair the headphones with the Soundcore app, follow these steps: Ensure you have the latest version of the Soundcore app (V3.39 or above). If necessary, uninstall and reinstall the app. Pair the AeroFit 2 headphones with your phone via Bluetooth. Open the Soundcore app and select "Add Device." Allow location permissions when prompted. If the automatic connection fails, use "Set Up Manually" to locate and connect the headphones. It’s important to note that the Soundcore app does not support computers, and certain features might not be available depending on the model or region settings. If you're looking specifically for a "Find My Device" feature, the headphones might not provide this functionality.

  Answered 10 months ago by Soundcore Team

  
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