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You really should read the instruction booklet that came in the box. It clearly states: In the pairing process, some devices are incompatible with Qualcomm True Wireless Primary-Secondary dual pairing names, it may notice “connection unsuccessful” when you tap “Pair” or even no screen popped out. Don’t worry and it will not influence the using. • Once successfully paired, the primary earbud connects with your device and transfers signal to the secondary earbud, the latter one will not connect with your device. As a result, in the Bluetooth pairing list on your device, it may indicate that only one side is connected while the other side is not Hope this helps...
Sorry, there was a problem. Please try again later.You need to find both left and right earbuds on your phone...they connect separately unlike most other earbuds.
Sorry, there was a problem. Please try again later.I had volume issues, they said do a reset. Didn't help. Now my left side ear bud will not even connect with Bluetooth.
Sorry, there was a problem. Please try again later.Tryca hard reset , unpair and pair.
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