Questions & Answers

Name: Soundcore - by Anker Life Tune XR Wireless Active Noise-Cancelling Over-the-Ear Headphones - Black
Brand: Soundcore
SKU: 6453193
Price: 69.99 USD
Rating: 4.6 (534 reviews)

Soundcore - by Anker Life Tune XR Wireless Active Noise-Cancelling Over-the-Ear Headphones - Black

Model:: A3029Z11; |
SKU:: 6453193

User rating, 4.6 out of 5 stars with 534 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 41-60 of 73 questions

Ask a Question

QuestionDue I have to use the 3.5 aux cord or no or I just use my iPhone 13 pro max
Asked 4 years ago by Smokey.
- Answer I think for iPhone 13pro, Bluetooth is the only option, should connect automatically when paired.
  Answered 4 years ago by Wally
  Answer this question
QuestionCan these headphones be used on a non bluetooth smart samsung tv?
Asked 4 years ago by mark.
- Answer They have an aux cord you can attach to the headphones and your device. I don’t think the wire is long enough to use with a TV but you can use any aux cord.
  Answered 3 years ago by Staite
  Answer this question
Questioncan you use the tv volume while you use the bluetooth on the headset volume ?
Asked 4 years ago by felix.
- Answer Thank you so much for asking. Maybe you can. If you have any other questions, please reach out to us via support service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
  Answered 4 years ago by Soundcore Team
  Answer this question
Questioni saw another Q and A with anker saying ANC + aux doesn't work, but at the store i got these from, the display model had the aux cord plugged in and ANC worked on those. the manual also says ANC only doesn't work if the battery is empty.
Asked 4 years ago by gars.
- Answer That makes sense. I doubt if the aux cord charges the unit. It’s still good if you need them without Bluetooth for any reason.
  Answered 3 years ago by Staite
  Answer this question
QuestionI wear receiver in canal hearing aids. Will these headphone work over the hearing aids? In other words, will the sound be transmitted to the microphone of the hearing aids?
Asked 4 years ago by Philz.
- Answer Despite the answer above, I bought these headphones and found that they work very well over my Ric hearing aids. As long as the aids don't have feedback problems, which mine don't.
  Answered 4 years ago by philz
  Answer this question
QuestionDO THESE HEADPHONES UTILIZE ANY SURROUND SOUND CODEC SUCH AS DOLBY ATMOS OR SONY REALITY 360? TIA…
Asked 4 years ago by NortheastGuy.
- Answer No, it doesn't have surround sound codec
  Answered 4 years ago by Soundcore Team
  Answer this question
QuestionIf I ever need to replace the earpads, what model do I look for? The Soundcore website does not list them b/c they are a Best Buy exclusive. They similar to the Q30 or Q35?
Asked 4 years ago by NJAcer.
- Answer Anker Life Tune X-RAY
  Answered 3 years ago by Scott
  Answer this question
QuestionAre these compatible with the Google pixel 5a?
Asked 4 years ago by Ageyer123.
- Answer They are they work through the Bluetooth. And inside the travel case there is also an auxiliary cord that you can plug directly directly into the headphones and your Google pixel if it has the Jack.
  Answered 4 years ago by Bucci
  Answer this question
QuestionCan I listen to them via Bluetooth while they are charging? I bought them for my grandma who would not be able to remember to charge them herself and they don’t seem to charge while being used.
Asked 4 years ago by Anonymous.
- Answer Yes, I have done it several times.
  Answered 4 years ago by PhenoBarbieDoll
  Answer this question
QuestionDo these headphones attenuate ambient noise to very low levels I don’t want to use them for music but work
Asked 4 years ago by Jimdh.
- Answer Yes, you can adjust the ambient noises and also turn on/off the noise cancellation feature.
  Answered 3 years ago by Jlee
  Answer this question
QuestionCan I listen to heavy bass with them and not break?
Asked 4 years ago by Anonymous.
- Answer This headphone is not a truly bass headphone.Overall it is ok.I prefer another one if you listen only heavy bass.
  Answered 4 years ago by sadoshaq
  Answer this question
QuestionCan these be used for TV watching and what is the distance range?
Asked 4 years ago by COLL.
- Answer As long as your TV has Bluetooth you should be good. Like most BT devices, depending on walls, etc., you can get about 20-25 ft away before you notice breaking up.
  Answered 4 years ago by NoSweat88
  Answer this question
QuestionHow do I pair these to my MacBook Pro for Zoom meetings? I know how to set up the bluetooth but I can't figure out how to make the sound and mic work in a Zoom meeting on comp without plugging the AUX in (sound + mic work on phone via BT, just not comp)!
Asked 4 years ago by MacBookProUser.
- Answer Thank you so much for asking. The computer has two modes. - The Hands-Free AG Audio. In this mode, the earbuds can use the microphone, but the sound quality is poor -Stereo. In this mode, the sound quality of the earbuds is good, but can't use the microphone Confirm that the computer mode is The Hands-Free AG Audio, and the sound input and output of zoon are both SoundCore headphones If you have any other questions, please reach out to us via support service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
  Answered 4 years ago by Soundcore Team
  Answer this question
QuestionSiri is listed as compatible. But what about Amazon Alexa?
Asked 4 years ago by JohnJ.
- Answer Sorry, Amazon Alexa is not compatible.
  Answered 4 years ago by Anker Team
  Answer this question
QuestionAre these compatible with PS4 Pro gaming system? Connecting to it
Asked 4 years ago by Shadow24.
- Answer Sorry, it is not compatible with PS4 Pro gaming system.
  Answered 4 years ago by Anker Team
  Answer this question
QuestionI need to know if these headphones are compatible with the Ps4 pro will i need an dongle to plug in to get these to work. How is the surround sound I am a Call of Duty and Sniper kind of guy that needs to hear the enemy coming near me.
Asked 4 years ago by Shadows235.
- Answer The product is not compatible. Adding a Bluetooth adapter may work, but there will be a delay, which will affect the game feel, so it is not recommended. You can plug in the audio cable and use it in a wired state, but the audio cable of the Soundcore life tune does not have a mic, and they cannot talk to each other. You can only listen to the sound. If you need to talk to each other, you need to buy an audio cable with a mic.
  Answered 4 years ago by Anker Team
  Answer this question
QuestionI am picking these up today at Best Buy to use on a flight to NY next week. I am not tech savvy and want to know how to charge these and how to connect them to my iPhone 11. I need SIMPLISTIC instructions please! I’ll be just listening to music. TYIA.
Asked 4 years ago by Lynn.
- Answer 1. ANC switch on the left Hold down 1S NC: ANC on or ANC off 2. Power key on the left Hold down power button（1s-3s）to power on Bluetooth when standby Hold down power button（3s）to power off Bluetooth when BT on 3.MFB and V+/V- on the right Short press +/- volume button to adjust volume hold down(1s) Volume + button to track forward hold down(1s) Volume - button to track backward Short press MFB to play or pause music Short press MFB to pick up or end call hold down MFB(1S) to enter Siri and voice command when connected Bluetooth & Charging indicator: Left side Power on: light up blue In pairing mode: Flashing blue quickly When connected and pause/play: no led Power off: Off Low Power: Red flash ANC on: White flash Charging: Steady red power indicator Fully charged: off
  Answered 4 years ago by Anker Team
  Answer this question
QuestionWill these work with Samsung Galaxy A11 cell phone? Can it be used for making phone calls? How can I attached to tv?
Asked 4 years ago by JSDallas.
- Answer As long as you have bluetooth they will. Phone calls are good on them for both parties. If your tv has bluetooth, you can pair with it
  Answered 4 years ago by Stone
  Answer this question
QuestionHow are they charged? I don't see charging dock.
Asked 4 years ago by Malvina.
- Answer Thanks for the message. There is an charging port on the L side. You can charge it with an USB-C cable.
  Answered 4 years ago by Anker Team
  Answer this question
QuestionNeed to bluetooth to reciever but device must support A2DP or wired also option to
Asked 4 years ago by Gracho.
- Answer Supported Bluetooth Profiles:AVRCP、A2DP、HFP、HSP
  Answered 4 years ago by Anker Team
  Answer this question

Showing 41-60 of 73 questions

Questions & Answers

Soundcore - by Anker Life Tune XR Wireless Active Noise-Cancelling Over-the-Ear Headphones - Black

Q: QuestionDue I have to use the 3.5 aux cord or no or I just use my iPhone 13 pro max

Q: QuestionCan these headphones be used on a non bluetooth smart samsung tv?

Q: Questioncan you use the tv volume while you use the bluetooth on the headset volume ?

Q: Questioni saw another Q and A with anker saying ANC + aux doesn't work, but at the store i got these from, the display model had the aux cord plugged in and ANC worked on those. the manual also says ANC only doesn't work if the battery is empty.

Q: QuestionI wear receiver in canal hearing aids. Will these headphone work over the hearing aids? In other words, will the sound be transmitted to the microphone of the hearing aids?

Q: QuestionDO THESE HEADPHONES UTILIZE ANY SURROUND SOUND CODEC SUCH AS DOLBY ATMOS OR SONY REALITY 360? TIA…

Q: QuestionIf I ever need to replace the earpads, what model do I look for? The Soundcore website does not list them b/c they are a Best Buy exclusive. They similar to the Q30 or Q35?

Q: QuestionAre these compatible with the Google pixel 5a?

Q: QuestionCan I listen to them via Bluetooth while they are charging? I bought them for my grandma who would not be able to remember to charge them herself and they don’t seem to charge while being used.

Q: QuestionDo these headphones attenuate ambient noise to very low levels I don’t want to use them for music but work

Q: QuestionCan I listen to heavy bass with them and not break?

Q: QuestionCan these be used for TV watching and what is the distance range?

Q: QuestionHow do I pair these to my MacBook Pro for Zoom meetings? I know how to set up the bluetooth but I can't figure out how to make the sound and mic work in a Zoom meeting on comp without plugging the AUX in (sound + mic work on phone via BT, just not comp)!

Q: QuestionSiri is listed as compatible. But what about Amazon Alexa?

Q: QuestionAre these compatible with PS4 Pro gaming system? Connecting to it

Q: QuestionI need to know if these headphones are compatible with the Ps4 pro will i need an dongle to plug in to get these to work. How is the surround sound I am a Call of Duty and Sniper kind of guy that needs to hear the enemy coming near me.

Q: QuestionI am picking these up today at Best Buy to use on a flight to NY next week. I am not tech savvy and want to know how to charge these and how to connect them to my iPhone 11. I need SIMPLISTIC instructions please! I’ll be just listening to music. TYIA.

Q: QuestionWill these work with Samsung Galaxy A11 cell phone? Can it be used for making phone calls? How can I attached to tv?

Q: QuestionHow are they charged? I don't see charging dock.

Q: QuestionNeed to bluetooth to reciever but device must support A2DP or wired also option to

Most-viewed items

QuestionDue I have to use the 3.5 aux cord or no or I just use my iPhone 13 pro max

QuestionCan these headphones be used on a non bluetooth smart samsung tv?

Questioncan you use the tv volume while you use the bluetooth on the headset volume ?

Questioni saw another Q and A with anker saying ANC + aux doesn't work, but at the store i got these from, the display model had the aux cord plugged in and ANC worked on those. the manual also says ANC only doesn't work if the battery is empty.

QuestionI wear receiver in canal hearing aids. Will these headphone work over the hearing aids? In other words, will the sound be transmitted to the microphone of the hearing aids?

QuestionDO THESE HEADPHONES UTILIZE ANY SURROUND SOUND CODEC SUCH AS DOLBY ATMOS OR SONY REALITY 360? TIA…

QuestionIf I ever need to replace the earpads, what model do I look for? The Soundcore website does not list them b/c they are a Best Buy exclusive. They similar to the Q30 or Q35?

QuestionAre these compatible with the Google pixel 5a?

QuestionCan I listen to them via Bluetooth while they are charging? I bought them for my grandma who would not be able to remember to charge them herself and they don’t seem to charge while being used.

QuestionDo these headphones attenuate ambient noise to very low levels I don’t want to use them for music but work

QuestionCan I listen to heavy bass with them and not break?

QuestionCan these be used for TV watching and what is the distance range?

QuestionHow do I pair these to my MacBook Pro for Zoom meetings? I know how to set up the bluetooth but I can't figure out how to make the sound and mic work in a Zoom meeting on comp without plugging the AUX in (sound + mic work on phone via BT, just not comp)!

QuestionSiri is listed as compatible. But what about Amazon Alexa?

QuestionAre these compatible with PS4 Pro gaming system? Connecting to it

QuestionI need to know if these headphones are compatible with the Ps4 pro will i need an dongle to plug in to get these to work. How is the surround sound I am a Call of Duty and Sniper kind of guy that needs to hear the enemy coming near me.

QuestionI am picking these up today at Best Buy to use on a flight to NY next week. I am not tech savvy and want to know how to charge these and how to connect them to my iPhone 11. I need SIMPLISTIC instructions please! I’ll be just listening to music. TYIA.

QuestionWill these work with Samsung Galaxy A11 cell phone? Can it be used for making phone calls? How can I attached to tv?

QuestionHow are they charged? I don't see charging dock.

QuestionNeed to bluetooth to reciever but device must support A2DP or wired also option to