“Soundcore frames has trouble constantly connecting. Is there something else I can do to ensure better connection?”
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If youre hearing them turn on and they are npt connecting im not sure. But if you are not hearing them turn on, make sure they are snugly resting against your ears. Also make sure you have an up to date device because thsy use bluetooth 5 low power i believe
Sorry, there was a problem. Please try again later.Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. Here are the tips for your reference: - Fully charged the Frames. - Cell phone towers, dense wifi networks, and other transmitting devices can interfere with your Bluetooth connection, please away from these things to see if there are some differences. - Try reducing the distance between the Frames and your audio device. Please feel free to contact us via [email protected] or call us at +1 (800) 988 7973 with your order information and problems. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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