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Thank you so much for asking. You need to charge both arms. If you have any other questions, please reach out to us via support [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Sorry, there was a problem. Please try again later.Both arms need connected. I recommend buying the charging case
Sorry, there was a problem. Please try again later.You have to charge both arms… the charger comes with two magnetic parts on the same wire that connects to both arms. The arms need to be inserted into the frame front.
Sorry, there was a problem. Please try again later.The arms are basically each separate ‘true wireless’ earbuds - each with their own battery. You charge both arms with the included magnetic charger which connects to both while they are folded in towards the frame. The frames themselves are just style, and thus relatively cheap (you can buy separate frames from Anker for $50).
Sorry, there was a problem. Please try again later.There are magnetic charging connections on both temples and the USB charging cord has a split magnetic connection for each side. Therefore, both sides charge at the same time.
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