Questions & Answers

Name: Soundcore - Sleep A10 Earbuds - White
Brand: Soundcore
SKU: 6517223
Price: 103.99 USD
Rating: 3.6 (342 reviews)

Soundcore - Sleep A10 Earbuds - White

Model:: A6610Z21; |
SKU:: 6517223

User rating, 3.6 out of 5 stars with 342 reviews.

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Page Showing 21-29 of 29 questions

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Questioncan these play noise all night and not stop automatically when you fall asleep like the description says?
Asked 2 years ago by RobH.
- Answer They keep playing till the battery runs out
  Answered 2 years ago by Dittnes
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QuestionAre there more white noise sounds available for purchase on the soundcore app. Or are the ones on the app the only ones available?
Asked 2 years ago by POB.
- Answer I use my Spotify app for the white noise as well.
  Answered 1 year ago by RichardM
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QuestionAnker, why do you advertise hassle-free warranty when it's not? I've had two defective a10 sets. Why do you keep selling defective products like this?
Asked 2 years ago by chrisj94.
- Answer Maybe it's on your end. No issues here. iPhone and iPad work great.
  Answered 2 years ago by thebigleagues
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QuestionCan I use these earbuds without using the app?
Asked 3 years ago by Jackienopay.
- Answer Yes
  Answered 2 years ago by Dittnes
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QuestionUpdate: Sun Nov 13, a VERY recent software update added what I was looking for: simple white noise and attempts at brown noise, pink noise, etc. The product itself is good, and comfortable, I just wasnt happy with the tacky soundscapes and just wanted d
Asked 3 years ago by BeartunesMA.
- Answer Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this! Please feel free to contact us via [email protected] with your order information and problems or call us at +1 (800) 988 7973. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
  Answered 3 years ago by Soundcore Team
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Questioncan you use the noise cancelling feature without choosing any other sounds -- music, water, whatever? I just want silence.
Asked 1 year ago by awake.
- Answer I wouldn't call noise canceling but noise reducing or covering so no
  Answered 1 year ago by user180622
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QuestionTwice now, I put them on to sleep, plays music, double tap to get the sleep mode, so far so good. But at 2 AM, my phone starts playing music, FULL BLAST. My phone volume was turned off. I tried stopping the music before going to sleep mode, not better.
Asked 2 years ago by Mike.
- Answer Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this! Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
  Answered 2 years ago by Soundcore Team
  Answer this question
QuestionPhone free mode? Once I have set sound selection and volume, I can take them out of the recharging case each night and they start working without having the phone nearby.
Asked 2 years ago by eznoh.
- Answer Thanks for your interest in our product. The sleep mode of these earbuds can work without connecting to the mobile phone, but it will increase power consumption and affect battery life. We recommend using the earbuds while connected to the Bluetooth of the mobile phone. Let us know if we got you wrong. Please feel free to contact us via [email protected] if there is anything we can help you with.
  Answered 2 years ago by Soundcore Team
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QuestionTwo questions: Will these block out my husband’s snoring? Can I set an alarm with these?
Asked 2 years ago by B.
- Answer It will block some of the snoring, but not as good as the Bose I have. You can use the app to set an alarm
  Answered 2 years ago by Dittnes
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Showing 21-29 of 29 questions

Questions & Answers

Soundcore - Sleep A10 Earbuds - White

Q: Questioncan these play noise all night and not stop automatically when you fall asleep like the description says?

Q: QuestionAre there more white noise sounds available for purchase on the soundcore app. Or are the ones on the app the only ones available?

Q: QuestionAnker, why do you advertise hassle-free warranty when it's not? I've had two defective a10 sets. Why do you keep selling defective products like this?

Q: QuestionCan I use these earbuds without using the app?

Q: QuestionUpdate: Sun Nov 13, a VERY recent software update added what I was looking for: simple white noise and attempts at brown noise, pink noise, etc. The product itself is good, and comfortable, I just wasnt happy with the tacky soundscapes and just wanted d

Q: Questioncan you use the noise cancelling feature without choosing any other sounds -- music, water, whatever? I just want silence.

Q: QuestionTwice now, I put them on to sleep, plays music, double tap to get the sleep mode, so far so good. But at 2 AM, my phone starts playing music, FULL BLAST. My phone volume was turned off. I tried stopping the music before going to sleep mode, not better.

Q: QuestionPhone free mode? Once I have set sound selection and volume, I can take them out of the recharging case each night and they start working without having the phone nearby.

Q: QuestionTwo questions: Will these block out my husband’s snoring? Can I set an alarm with these?

Top Rated

Questioncan these play noise all night and not stop automatically when you fall asleep like the description says?

QuestionAre there more white noise sounds available for purchase on the soundcore app. Or are the ones on the app the only ones available?

QuestionAnker, why do you advertise hassle-free warranty when it's not? I've had two defective a10 sets. Why do you keep selling defective products like this?

QuestionCan I use these earbuds without using the app?

QuestionUpdate: Sun Nov 13, a VERY recent software update added what I was looking for: simple white noise and attempts at brown noise, pink noise, etc. The product itself is good, and comfortable, I just wasnt happy with the tacky soundscapes and just wanted d

Questioncan you use the noise cancelling feature without choosing any other sounds -- music, water, whatever? I just want silence.

QuestionTwice now, I put them on to sleep, plays music, double tap to get the sleep mode, so far so good. But at 2 AM, my phone starts playing music, FULL BLAST. My phone volume was turned off. I tried stopping the music before going to sleep mode, not better.

QuestionPhone free mode? Once I have set sound selection and volume, I can take them out of the recharging case each night and they start working without having the phone nearby.

QuestionTwo questions: Will these block out my husband’s snoring? Can I set an alarm with these?