Questions & Answers
- Model:
- A6610Z21
- |
- SKU:
- 6517223
Highly rated by customers for: Sound Quality, Comfort, Fit
$103.99Your price for this item is $103.99
Clearance
Comp. Value: $129.99
The comparable value price is $129.99
Page Showing 21-29 of 29 questions
Q: Questioncan these play noise all night and not stop automatically when you fall asleep like the description says?
Asked by RobH.
- A:Answer They keep playing till the battery runs out
Answered by Dittnes
Q: QuestionAre there more white noise sounds available for purchase on the soundcore app. Or are the ones on the app the only ones available?
Asked by POB.
- A:Answer I use my Spotify app for the white noise as well.
Answered by RichardM
Q: QuestionAnker, why do you advertise hassle-free warranty when it's not? I've had two defective a10 sets. Why do you keep selling defective products like this?
Asked by chrisj94.
- A:Answer Maybe it's on your end. No issues here. iPhone and iPad work great.
Answered by thebigleagues
Q: QuestionCan I use these earbuds without using the app?
Asked by Jackienopay.
- A:Answer Yes
Answered by Dittnes
Q: QuestionUpdate: Sun Nov 13, a VERY recent software update added what I was looking for: simple white noise and attempts at brown noise, pink noise, etc. The product itself is good, and comfortable, I just wasnt happy with the tacky soundscapes and just wanted d
Asked by BeartunesMA.
- A:Answer Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this! Please feel free to contact us via [email protected] with your order information and problems or call us at +1 (800) 988 7973. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Answered by Soundcore Team

Q: Questioncan you use the noise cancelling feature without choosing any other sounds -- music, water, whatever? I just want silence.
Asked by awake.
- A:Answer I wouldn't call noise canceling but noise reducing or covering so no
Answered by user180622
Q: QuestionTwice now, I put them on to sleep, plays music, double tap to get the sleep mode, so far so good. But at 2 AM, my phone starts playing music, FULL BLAST. My phone volume was turned off. I tried stopping the music before going to sleep mode, not better.
Asked by Mike.
- A:Answer Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this! Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
Answered by Soundcore Team

Q: QuestionPhone free mode? Once I have set sound selection and volume, I can take them out of the recharging case each night and they start working without having the phone nearby.
Asked by eznoh.
- A:Answer Thanks for your interest in our product. The sleep mode of these earbuds can work without connecting to the mobile phone, but it will increase power consumption and affect battery life. We recommend using the earbuds while connected to the Bluetooth of the mobile phone. Let us know if we got you wrong. Please feel free to contact us via [email protected] if there is anything we can help you with.
Answered by Soundcore Team

Q: QuestionTwo questions: Will these block out my husband’s snoring? Can I set an alarm with these?
Asked by B.
- A:Answer It will block some of the snoring, but not as good as the Bose I have. You can use the app to set an alarm
Answered by Dittnes
Page 2, Showing 21-29 of 29 questions
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