“Can’t charge phone with wireless charger with this case on. Wondering if the case is defective. Any suggestions to get it to work properly?”

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• I have had same issue with better brands! I assume is good quality and with this it’s hard to charge! We have to chose! Good protection or ease of charging .

  Answered by AnaB 2 years ago

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• I also had the same issue. I don’t think it’s a defect. Wireless charging is just not reliable with cases.

  Answered by Josh 2 years ago

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• Hi DC - We apologize for your experience, but after testing we can confirm that Presidio2 Pro is compatible with the MagSafe Wireless charger. We’d recommend checking the positioning of the device and if you continue to run into issues, please reach out to our customer service team so we can learn more about your experience and do our best to help.

  Answered by Customer Care 3 years ago

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