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Questions & Answers

Your price for this item is $599.00
Page Showing 1-5 of 5 questions
  • QuestionDoes this come with the sharkbite fittings?

    Asked by Jsal.

    • Answer Hi - Thank you for your interest in the StreamLabs Control. We do offer SharkBite fittings with the Control in the following sizes: 3/4", 1", and 1-1/4". If you have any additional questions, please feel free to contact us at [email protected].

      Answered by Streamlabs Team

  • QuestionIS THERE A MONTHLY FEE?

    Asked by GG.

    • Answer No required charges. You may be able to get some extra reports if you log in on line instead of through the app but I have never looked at that. Everything I am interested in can be viewed in the app on my phone. I can view usage by year, month and day. I can even see how much water was used hourly during a particular day. Note that if you lose internet connection data will not be collected during that time. I have not incurred any monthly fees.

      Answered by 2Lazy2Read

  • QuestionThis connects to the home WiFi network. Will the Alarms and Shutoff work over the internet so If I am not at home will it notify me. Can I set an automatic shut off it it detects a leak?

    Asked by aesop.

    • Answer You will get alarms and you can turn the valve open or closed even if you are not home as long as the unit has access to the internet. The water will automatically be shut off if the system detects a leak. You can turn the water back on even if you are not at home.

      Answered by 2Lazy2Read

  • QuestionWhat size pipe does this fit?

    Asked by Pipes.

    • Answer Hi - Thank you for your interest in the StreamLabs Control. We offer fittings for the Control in the following sizes: 3/4", 1", and 1-1/4". If you have any additional questions, please feel free to reach out to us at [email protected]

      Answered by Streamlabs Team

  • QuestionWill this device work without connecting to wifi/app? I could do without the water usage/alerts etc. Just want a device that will shut off if it detects issue.

    Asked by Scott.

    • Answer Hello - The StreamLabs Control will need an active internet connection during the initial installation and in order to communicate with our servers, and for the device to monitor the system and send alerts. Please see the following link for details: (https://support.streamlabswater.com/hc/en-us/articles/360023337173-What-happens-to-my-water-usage-data-when-my-Wi-Fi-goes-out-). If you have any other questions or need further assistance please feel free to reach out to Tech Support at 1 (877) 700-4242. Thank You.

      Answered by Streamlabs Team