A:Answergot off chat with best buy agent because i didnt get my bonus more than 48 hours.
You: oh i see so it was not a guarantee with a preorder?
Customer Care agent: Free promotions will normally be added to the original order. Please accept my sincere apologies for not being able to locate the pre order bonus in this order.
Customer Care agent: To qualify for all available promotions, it is recommended that your pre-order an item as soon as it becomes available for orders.
Customer Care agent: It is not guaranteed with the preorder.
Best Buy, why bother pre-ordering with you if you wont honor what was advertised?
