“How do you connect the pole? I put the pole inside the other, but it's not secure.”

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• My pole came together. I just had to connect the trimmer head. I would open the toggle lock and the poles should slide together. They my have to go together one way only

  Answered by Tony 4 years ago

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• Hello, We are sorry to hear this, please give us a call at 866 766 8563, we are here Monday through Friday from 9 am to 7 pm, Saturday and Sunday from 9 am to 4 pm. Thanks Customer Service Team Snow Joe + Sun Joe

  Answered by Snow Joe + Sun Joe 4 years ago

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