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Questions & Answers

Page Showing 1-4 of 4 questions
  • QuestionHow do you connect the pole? I put the pole inside the other, but it's not secure.

    Asked by BestBuyLover.

    • Answer My pole came together. I just had to connect the trimmer head. I would open the toggle lock and the poles should slide together. They my have to go together one way only

      Answered by Tony

  • QuestionIs the trimmer able to be removed from the pole

    Asked by Anonymous.

    • Answer Dear BestBuy Customer, The Sun Joe - 24V-PHT17-LTE 24-Volt iON+ Cordless Pole Hedge Trimmer Kit can not be removed apart from the pole. Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team Snow Joe + Sun Joe

      Answered by Snow Joe + Sun Joe

  • QuestionDoes the cutting edge rotate on the Pole

    Asked by Anonymous.

    • Answer Dear BestBuy Customer, The Sun Joe - 24V-PHT17-LTE 24-Volt iON+ Cordless Pole Hedge Trimmer Kit can not rotate on the pole. Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team Snow Joe + Sun Joe

      Answered by Snow Joe + Sun Joe

  • QuestionWhat is the cost of an additional battery

    Asked by Ernesto.

    • Answer Dear Ernesto, Please contact our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%. Thanks Customer Service Team Snow Joe + Sun Joe

      Answered by Snow Joe + Sun Joe