Questions & Answers

Q: Questionis surface pro cellular , will it work with at&t.

Asked 5 years ago by Anonymous.

• A:Answer I used metro pcs T mobile unlimited date. it works well. but I don't have hot spot.

  Answered 5 years ago by RoderickVerified Purchase

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Q: QuestionDoes this come with word and excel etc

Asked 5 years ago by Anonymous.

• A:Answer Great question! Surface Pro X comes with a free 30-day trial of Office 365. After your trial is expires you'll be able to choose the subscription plan of Office 365 that best suits your needs.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questiondoes the surface pro x have usb ports?

Asked 6 years ago by busdrivers.

• A:Answer Surface Pro X has 2 USB-C ports.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill this work on Sprint network

Asked 6 years ago by Sixfoot.

• A:Answer Yes, this will work on Sprint network.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat is the plan to support 5G if you buy one now?

Asked 6 years ago by Anonymous.

Q: QuestionCan this run Lightroom and Photoshop simuraniously without slowing it down?

Asked 6 years ago by Sammi.

Q: QuestionWhat docking station do you use with this? Do the 3.2 gen 2 ports transfer video?

Asked 6 years ago by etp7.

• A:Answer Surface Pro X is compatible with Surface Dock. If you're interested in learning more about Surface Dock you can check out this link here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhen will this be back in stock?

Asked 6 years ago by Carla.

Q: QuestionWhy is there no option to add a Geek Squad protection warranty? Is there an option directly from Microsoft like Apple offers Apple Care?

Asked 6 years ago by Xabious.

• A:Answer Great question. For an additional protection plan for your Surface we recommend checking out Microsoft Complete, which you can learn more about it here: https://www.microsoft.com/en-us/store/b/microsoft-complete?activetab=pivot2:richpivot2-1.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill you ship the Surface Pro X before the release date, so I can have it on November 5th, or will it ship on the release day? Thanks!

Asked 6 years ago by saeedsaf.

• A:Answer We recommend that you contact Best Buy directly to learn when pre-ordered Surface Pro X will ship. You can contact Best Buy customer service through this phone number: (888) 237-8289.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI utilize Word, Excel, and Power Point. I know this software will work. I also use Netflix, Prime Video, and Vudu will these apps or sites work on the surface X?

Asked 6 years ago by Rtwolf.

• A:Answer Yes, and you don't need emulation to run all the software listed. There are native apps for Netflix and Vudu, and you can watch Prime video in a browser. I suggest looking into browser builds optimized for ARM - Edge Canary build and Firefox for ARM. The Office suite will use x86 emulation to run.

  Answered 6 years ago by TruQ

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Q: QuestionCan the Surface pro x run .exe files?

Asked 6 years ago by James.

• A:Answer Yes, if they are 32-bit. 64-bit x86 programs are currently not supported on the SPX

  Answered 6 years ago by TruQ

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Q: QuestionWhat is Microsoft SQ1?

Asked 6 years ago by Techlover.

• A:Answer Great question! SQ1 is the new processor, powered by Qualcomm, for Surface Pro X. This new processor delivers multitasking laptop performance, long battery life, and fast LTE and Wi-Fi connectivity.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionJust wondering if the LTE service was limited to AT&T or if other options were available?

Asked 5 years ago by Jwhit.

• A:Answer Great question! Surface Pro X is compatible with the following LTE Bands: 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 19, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 46, 66. We recommend reaching out to your service provider to see if Surface Pro X is compatible.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes the new pro x also have a slot for a micro SD drive like the Pro 4 ?

Asked 6 years ago by markw.

• A:Answer Nope no Micro SD.

  Answered 6 years ago by starski

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Q: QuestionWill the Surface Pro X run programs such as AutoCAD?

Asked 6 years ago by Leooo.

• A:Answer We suggest comparing the tech specs for Surface Pro X here:https://www.microsoft.com/en-us/surface/devices/surface-pro-x/tech-specs with the system requirements for AutoCAD here: https://www.autodesk.com/products/autocad/overview?_ga=2.248146752.69253566.1572298994-776641174.1572298994.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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