Questions & Answers

Q: QuestionIf used indoors will this scratch up real hardwood floors?

Asked 7 years ago by May718.

This question was asked about the related product: Swagtron - T580 Self-Balancing Scooter - Blue

• A:Answer Our products are best when used outdoors on flat, even surfaces! We don't suggest riding any of our units indoors since we cannot guarantee the board would be able to fully function! We are always standing by to assist and are happy to address any issues or concerns! If you have any questions you can ask here, DM our Facebook page, Live-chat us at Swagtron.com OR email [email protected]! #SwagtronCares

  Answered 7 years ago by Swagtron Know-it-All

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Q: QuestionBluetooth stopped is there a fix?

Asked 7 years ago by Ry.

• A:Answer Hi Ry! We are sorry to hear about the trouble you're experiencing with your T-580! Here are some steps to help troubleshoot the issue: Make sure all Swagtron hoverboards in the house are off. 1) Turn on Bluetooth on the phone. (If it is on, turn it off, wait, and turn it back on again. This is to ensure that you aren’t skipping this step.) 2) Wait for 15 seconds. 3) Turn on T580 hoverboard. (Confirm that the battery indicator light is green) 4) Go into the Bluetooth settings on the phone and press ‘SCAN’ or ‘search’ (If the phone is already scanning, press ‘STOP’, and press ‘SCAN’ again, so that it begins fresh) 5) If Swagtron Music does not appear immediately, wait 30 seconds. (If it still doesn’t show up, repeat steps 4&5) If this does not help to solve the problem, our certified techs are happy to inspect the unit for possible defects! Every new Swagtron product comes fully protected against defects for an entire year after purchase by our gold-standard warranty! If you have any questions you can ask here, DM our Facebook page, Live-chat us at Swagtron.com OR email [email protected]! #SwagtronCares

  Answered 7 years ago by Swagtron Know-it-All

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Q: QuestionAre there any boards with 10 inch pneumatic tires?

Asked 7 years ago by Randy.

• A:Answer Hi Randy! We are sorry, but none of our hoverboard models are equipped with 10 inch pneumatic tires! If we can be of further assistance, please let us know! If you have any questions you can ask here, DM our Facebook page, Live-chat us at Swagtron.com OR email [email protected]! #SwagtronCares

  Answered 7 years ago by Swagtron Know-it-All

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Q: Questionwhat is the lightest weight that can operate it. my 5 yo has ridden others just wondering about this one.

Asked 7 years ago by mike.

• A:Answer I would say about 44-45 lbs......my three year old doesn't weigh enough but the five and six year old ride it easily.

  Answered 7 years ago by Cincy81Verified Purchase

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Q: QuestionDoes this have led lights?

Asked 7 years ago by alfred.

• A:Answer Yes. Red & blue lights

  Answered 7 years ago by Meli74Verified Purchase

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Q: QuestionHow much does it weigh?

Asked 7 years ago by Lady.

• A:Answer 27lbs

  Answered 7 years ago by ReynEday

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Q: QuestionWhat does it mean when the system indicator on this model flashes 3 times in a sequence?

Asked 7 years ago by Farm.

• A:Answer Hello there! If the system indicator lights are flashing, there could be an internal issue with the board and we highly suggest sending in the unit for a repair with our tech! This can be done by filling out the form at rma.swagtron.com with your order information including your receipt. Our customer support team is always standing by to assist with any issues or concerns that you might have! We can be reached on here, by DM on our Facebook page, by live chat at swagtron.com or by email at [email protected]!

  Answered 7 years ago by Swagtron Know-it-All

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Q: QuestionWhat does it mean when the system indicator is red?

Asked 7 years ago by Sadie.

• A:Answer If the light is red then you need to recharge the board.

  Answered 7 years ago by DonstaVerified Purchase

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Q: QuestionIs there a skin that fits this hoverboard?

Asked 7 years ago by Chrissy.

• A:Answer Yes there is skin covers I bought my granddaughter the basketball ones. Her hover board looks like a basketball now.

  Answered 7 years ago by grandmaTVerified Purchase

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Q: Questionwhat is the top speed

Asked 7 years ago by colton.

• A:Answer The maximum speed is 7.5 mph.

  Answered 7 years ago by CommunityAnswer

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Q: Questionwhat size are motors, wattage?

Asked 7 years ago by mb.

• A:Answer Our T-580 has dual 150 watt motors. If you have any other questions, our customer support is always standing by to assist! If you have any questions you can ask here, DM our Facebook page, Live-chat us at Swagtron.com OR email [email protected]!

  Answered 7 years ago by Swagtron Know-it-All

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Q: QuestionWhat is the car name to this hoverboard?

Asked 7 years ago by Swagatron.

• A:Answer Lamborghini

  Answered 6 years ago by Aprilmm1983Verified Purchase

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Q: QuestionDo you guys sell hoverborad at the store and for how much

Asked 7 years ago by Leilani.

• A:Answer As far as I know they had them in the store where I live. So you might wanna check with your local best buy to see if they keep a stock of them there so my answer would be yes they do. And the prices range from 199.00 and up

  Answered 7 years ago by DRE313Verified Purchase

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Q: QuestionAre they sold in store

Asked 7 years ago by Anonymous.

• A:Answer I bought mine in store 4 days before Christmas and there was still 3 left at the time!

  Answered 7 years ago by mdanyel09Verified Purchase

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Q: QuestionDoes the Bluetooth feature actually work for more than just pairing for music in the app? Bought a Tomoloo for Christmas, but the app does not work, so I'm returning it to Amazon.

Asked 7 years ago by Rusty.

• A:Answer Probably shouldn't have bought at Amazon! Yes, when you have the app and paid to Bluetooth you can get some diagnostics and adjust speed and such

  Answered 7 years ago by RunnerDaddy

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Q: QuestionIf I order today when will I get it before Christmas

Asked 7 years ago by Anonymous.

This question was asked about the related product: Swagtron - T580 Self-Balancing Scooter - Blue

Q: QuestionHow does it do in the grass or on light gravel?

Asked 7 years ago by mick04.

• A:Answer The unit can be used on grass and light gravel, such as a driveway.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs there a skin made for the t580 model? If not which one would fit well on it. Thanks

Asked 7 years ago by Kegger.

Q: QuestionWhat's the most you can weight to ride it

Asked 7 years ago by Jayy.

• A:Answer 220

  Answered 7 years ago by TSlickVerified Purchase

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