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Hello Bigbern, Thank you for reaching out to us with your question. These can be requested by members of our warranty department. Our support team will take your information and send you the instructions via email. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support
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