Questions & Answers

Name: Swann - 8 Channel 1TB NVR, 4 x 4K PoE Cameras, w/Dual LED Spotlights, Color Night Vision and Free Face Recognition - White
Brand: Swann
SKU: 6498120
Price: 180.99 USD
Rating: 4.3 (101 reviews)

Swann - 8 Channel 1TB NVR, 4 x 4K PoE Cameras, w/Dual LED Spotlights, Color Night Vision and Free Face Recognition - White

Model:: SWNVK-88680W4FB-US; |
SKU:: 6498120

User rating, 4.3 out of 5 stars with 101 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 48 questions

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QuestionDoes any of swann surveillance camera are compatible to any country?
Asked 3 years ago by Mj.
- Answer Hi Mj. Yes, we have people in over 50 countries around the world using our cameras and security systems. As long as the location has high speed internet it should be fine. -SD, Swann team
  Answered 2 years ago by Swann
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QuestionHow long are the Ethernet Cables?
Asked 3 years ago by Cantu.
- Answer Cables are about 65 ft.
  Answered 3 years ago by GregB
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QuestionCan you add additional cameras to a Swann system? What exactly is face recognition, and how does it work?
Asked 3 years ago by djldfw.
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QuestionBuilding a house and have an option for the Ethernet runs to go in the box, single gang square or round?
Asked 3 years ago by Mount.
- Answer Hello Mount, Thank you for reaching out to us with your question. We are not sure we understand what you are asking. Please reach out to a live agent for further assistance. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/hc/en-us Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 3 years ago by Swann
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Questionhi sir, when I open the box with the 4 camera - 4k POE .. i saw it has one internet jet and another one —> do i need to connect another one beside the Ethernet cable? Is the another for voice/audio? It’s confusing the spec doesn’t say what’s it for?
Asked 3 years ago by ChileungF.
- Answer Hi Fung. You will only need to connect the ethernet cable between each camera and the back of the NVR. The ethernet cable is capable of carrying Power, Video and Audio over the same cable. You can ignore the second connection coming out of the camera cable, it is an optional DC power input port but most people don't use it or need it. -SD, Swann team.
  Answered 3 years ago by Swann
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QuestionDoe the system have alert messaging to phone and can you tune In to.cameras with android phone.
Asked 3 years ago by Geo.
- Answer Yes, the system has alert on my iPhone,if someone go in the house,
  Answered 3 years ago by Good
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QuestionCan the camera be powered by a low voltage "12 volt" transformer? Thank you.
Asked 3 years ago by Nick.
- Answer It is powered by the Ethernet cables that are connected to the main box.
  Answered 3 years ago by TechExpert
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QuestionHi, In the main description it says that the cameras are POE but in the specs it says that it needs a power cable, could you confirm that it is POE please. Also are the POE device and the cables included in the package?
Asked 3 years ago by Dave.
- Answer They operate using only the Ethernet cable. There is a delay when initially plugging in the camera before it will show on screen.
  Answered 3 years ago by Anonymous
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QuestionPLEASE provide ph# 4 SWANN directly for help with security camera programing over phone. blue box in lower R corner is for best buy tech support. Already had both them and geek sq out. thank you
Asked 3 years ago by izzy.
- Answer Hello Izzy, Thank you for reaching out to us with your question. You can reach out support team at 1-800-627-2799. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 3 years ago by Swann
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QuestionHow many mega pixels are the cameras
Asked 3 years ago by Lost.
- Answer Hello Lost, Thank you for reaching out to us with your question. The cameras included in this kit record in 8 megapixels. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 3 years ago by Swann
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Questionmy swan app on phone now has a blue dot - (similar to when i have text or missed call) is this a msg and where do i find it to open it?
Asked 3 years ago by izzy.
- Answer Hello izzy, Thank you for reaching out to us with your question. Please open the application and check if you have any messages or notifications. This may also mean that the application was recently updated. Please reach out to a member of our support team when you are in front of the device to begin troubleshooting. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 3 years ago by Swann
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QuestionCan you get longer Cables
Asked 3 years ago by medic101.
- Answer The qeek squad installed ours and they got longer wires. The original estimate was wrong on the distance on one of the cameras.
  Answered 3 years ago by Mollie
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QuestionHello, does this camera system require a subscription, and if so, how much is it? Also, can I move the camera or is it still in one spot? Thank you
Asked 3 years ago by BoyMomMelissa.
- Answer Hello RealtorMom, Thank you for reaching out to us with your question. None of our products require a subscription for remote access and control. See the link below for information on our Secure Plus Plans. The camera does not have any motorized function but can be adjusted to the needed position manually. https://us.swann.com/swann-security-subscription/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 3 years ago by Swann
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QuestionCan I buy more cameras individually in the future??
Asked 3 years ago by MEL.
- Answer No
  Answered 3 years ago by James
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Questionone camera blk / white at night- sb color. other 3 in color at night. geek squad can't figure out to fix- said the 3 in color due to lights around house. is this true? 1 channel is now locked, how do you fix it?
Asked 3 years ago by izzy.
- Answer Hello Izzy, Thank you for reaching out to us with your question. Based on the information provided, we would recommend reaching out to a member of our support team and requesting to be set for a callback with a Level 2 Support Team member. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/hc/en-us Since there are many variables that can contribute to the issues you are having, we are not able to troubleshoot through this forum. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 3 years ago by Swann
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QuestionAre these cameras wired or wireless?
Asked 3 years ago by micey.
- Answer Cameras are wired
  Answered 3 years ago by mgeorgewy
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QuestionCan I get the notifications on my phone when the cameras are triggered?
Asked 3 years ago by Barrett.
- Answer Yes
  Answered 3 years ago by Mary
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Questioncan the alarm and sound (talk and listern) feature be turned off?
Asked 3 years ago by Izzy.
- Answer Yes
  Answered 3 years ago by Camera
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QuestionHow long is the cable in this series
Asked 3 years ago by Green.
- Answer It comes with four cables of 60ft each and one cable of 1ft
  Answered 3 years ago by TechExpert
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Questionwhat is the recording duration on this system. does it record continuously or only when motion is detected? is there a link for the install and operating instructions?
Asked 3 years ago by speakerfritz.
- Answer Hi SpeakerFritz. Swann's DVR & NVR systems can be set to record either from motion, or continuous 24/7 recording. Due to the accuracy of the PIR sensors & video analytics on each camera we would normally recommend that customers use motion-based recording as it means that you get more relevant clips & notifications. With continuous recording you will end up with hours of clips with nothing happening, but, the system has this option if you require it. If you scroll to the bottom of Swann's product page there is a Download section which contains user manuals for this system: swann.com/swnvk-88680w4fb/ -SD, Swann team
  Answered 3 years ago by Anonymous
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Showing 21-40 of 48 questions

Questions & Answers

Swann - 8 Channel 1TB NVR, 4 x 4K PoE Cameras, w/Dual LED Spotlights, Color Night Vision and Free Face Recognition - White

Q: QuestionDoes any of swann surveillance camera are compatible to any country?

Q: QuestionHow long are the Ethernet Cables?

Q: QuestionCan you add additional cameras to a Swann system? What exactly is face recognition, and how does it work?

Q: QuestionBuilding a house and have an option for the Ethernet runs to go in the box, single gang square or round?

Q: Questionhi sir, when I open the box with the 4 camera - 4k POE .. i saw it has one internet jet and another one —> do i need to connect another one beside the Ethernet cable? Is the another for voice/audio? It’s confusing the spec doesn’t say what’s it for?

Q: QuestionDoe the system have alert messaging to phone and can you tune In to.cameras with android phone.

Q: QuestionCan the camera be powered by a low voltage "12 volt" transformer? Thank you.

Q: QuestionHi, In the main description it says that the cameras are POE but in the specs it says that it needs a power cable, could you confirm that it is POE please. Also are the POE device and the cables included in the package?

Q: QuestionPLEASE provide ph# 4 SWANN directly for help with security camera programing over phone. blue box in lower R corner is for best buy tech support. Already had both them and geek sq out. thank you

Q: QuestionHow many mega pixels are the cameras

Q: Questionmy swan app on phone now has a blue dot - (similar to when i have text or missed call) is this a msg and where do i find it to open it?

Q: QuestionCan you get longer Cables

Q: QuestionHello, does this camera system require a subscription, and if so, how much is it? Also, can I move the camera or is it still in one spot? Thank you

Q: QuestionCan I buy more cameras individually in the future??

Q: Questionone camera blk / white at night- sb color. other 3 in color at night. geek squad can't figure out to fix- said the 3 in color due to lights around house. is this true? 1 channel is now locked, how do you fix it?

Q: QuestionAre these cameras wired or wireless?

Q: QuestionCan I get the notifications on my phone when the cameras are triggered?

Q: Questioncan the alarm and sound (talk and listern) feature be turned off?

Q: QuestionHow long is the cable in this series

Q: Questionwhat is the recording duration on this system. does it record continuously or only when motion is detected? is there a link for the install and operating instructions?

QuestionDoes any of swann surveillance camera are compatible to any country?

QuestionHow long are the Ethernet Cables?

QuestionCan you add additional cameras to a Swann system? What exactly is face recognition, and how does it work?

QuestionBuilding a house and have an option for the Ethernet runs to go in the box, single gang square or round?

Questionhi sir, when I open the box with the 4 camera - 4k POE .. i saw it has one internet jet and another one —> do i need to connect another one beside the Ethernet cable? Is the another for voice/audio? It’s confusing the spec doesn’t say what’s it for?

QuestionDoe the system have alert messaging to phone and can you tune In to.cameras with android phone.

QuestionCan the camera be powered by a low voltage "12 volt" transformer? Thank you.

QuestionHi, In the main description it says that the cameras are POE but in the specs it says that it needs a power cable, could you confirm that it is POE please. Also are the POE device and the cables included in the package?

QuestionPLEASE provide ph# 4 SWANN directly for help with security camera programing over phone. blue box in lower R corner is for best buy tech support. Already had both them and geek sq out. thank you

QuestionHow many mega pixels are the cameras

Questionmy swan app on phone now has a blue dot - (similar to when i have text or missed call) is this a msg and where do i find it to open it?

QuestionCan you get longer Cables

QuestionHello, does this camera system require a subscription, and if so, how much is it? Also, can I move the camera or is it still in one spot? Thank you

QuestionCan I buy more cameras individually in the future??

Questionone camera blk / white at night- sb color. other 3 in color at night. geek squad can't figure out to fix- said the 3 in color due to lights around house. is this true? 1 channel is now locked, how do you fix it?

QuestionAre these cameras wired or wireless?

QuestionCan I get the notifications on my phone when the cameras are triggered?

Questioncan the alarm and sound (talk and listern) feature be turned off?

QuestionHow long is the cable in this series

Questionwhat is the recording duration on this system. does it record continuously or only when motion is detected? is there a link for the install and operating instructions?